Upon arrival, I noticed there were no clear U-Haul markings. The person inside the gas station asked me to wait about 10 minutes. After those 10 minutes, I was asked to wait another 20 minutes. He then told me I had parked in the wrong place and asked me to move the truck into a spot smaller than the truck itself. Finally, he agreed to take the truck key with the promise that he would process the return in about 30 minutes. The next morning, the return still hadn't been processed. I had to go back to the station, where a different employee completed the return in less than five minutes and apologized multiple times for the issue
DAMIAN B
Oak Creek Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oak Creek, WI 53154
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Every thing met or exceeded expectations.
RONALD LNot much of an area to park a truck, kind of touch getting in and out.
Benjamin TVery impersonal. Attendant was not ready for me and I waited 1/2 hour while he filled in the forms. Then just hands me the key! I had to ask him to show me how to operate door, etc. Would never rent from there again!!
VALERIE NTook for ever to check truck in, was in a bit of hurry
EDWARD A