Let people know there is a particularly place designated to take a photo of licenses. Very sweet people.RUTHFROST Q.
Moving Truck Rental in Oak Grove, VA at Kens Fields
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Oak Grove, VA 22443
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The couple that runs the location are awesome. They were very accommodating and explained everything thoroughly. Some of the friendliest people I have ever met.James D.
Pickup location was an hour away from where we lived which was problematic for our schedule for loading. Our quote when we scheduled was significantly different from what Uhaul was trying to charge us when we picked it up.MATTHEWCHARLES S.
Very easy pick-up. Truck we reserved was waiting for us.Hans L.
The Uhaul it's self was fine! But very poor service from the place we had rented it from, they did not know what they were doing at all.Phyllis T.
I appreciated the prompt courteous service.Daniel M.
Inside truck dirty food crumbs everywhereSHERIE G.
The truck was unsanitary and FILTHY! There was an enormous soda spill all over the console and driver seat, a half-eaten, rotting sandwich behind the console, and a COVID MASK left inside the cab of the truck. Not to mention the floorboards, doors, and dashboard were filthy. We spent almost half an hour SANITIZING the truck before we could even check-in! The truck was not just a little dirty, it was in violation of what U-Haul is required, and promises, in order to keep operating during a pandemic! We also had to clean out the back of the truck since it was not swept out and had debris as well as broken glass all inside of it. We have photos of all these items. We were not compensated at all for these issues!Timothy S.
Cab was painted and it stained my belongings, passenger window leaked when it rained, the ride was very rough. I would no recommend this truck to anyone.JOHN C.
This facility threatened to have my vehicle towed. There are NO No Parking Signs any were in the parking lot. The owner was extremely rude and made me turn in my uhaul 2 hours early when I was still using it, due to my vehicle being parked there. Absolutely Horrible!JENNIFER S.
It had been raining a lot and it was parked in a muddy spot so the truck interior got muddy immediately so had to spend the trip in a muddy truck.Sharon D.
The tags on the trailer expired 4/20 the license plates light didn't work . Wiring for break light didn't work at first had to clean off .Karin P.
This has nothing to do with the location, just the online portion. My wife had reserved a truck from here earlier in the week, once we arrived it would not allow her to complete pick up. We had to re order it online at a higher cost and waste a lot of time. So we felt as if we got take advantage of over the steep cost increase. We will not be using uhaul again.Dennis R.
Online check-in was difficult and slow - took almost 40 minutes. Faster response time would be much appreciated.Wesley K.
Very friendly. Everything ready to go before we arrived. Would happily rent from this location again.Kelly H.
UHAUL was very very helpful in all aspects of renting and moving a houseful of stuff. They assisted in changing items that came up and did all with a "we can fix this" attitude. Check in and out was very easy. I would recommend 5 star using UHAUL for a self move.Cory B.
AWESOME PEOPLE THERE! GREAT CUSTOMER SERVICE ; )Kelly Q.
Very pleasant UHaul dealer and extremely helpful. Awesome experience!JAY H.
They were very helpful and knowledgeable with all the questions I had. They were very nice and made the whole rental experience very easy. I will definitely rent from them again.Morgen R.
The vehicles are staged under trees at this location so sap and other debris etch the windshields. This made it harder to see at night.Ian K.
Update the hours of operation on the website and office building to reflect actual hours the business is open.Octavia C.
Hours were a little off. Reserved pick-up at 8am, not available until 8:45. Other than that, great service and very nice folks.Jonathan Z.
They go above expectations! Pleasure to do business there.MARGARET D.
Business was closed but the owner came up to greet me and retrieve the key from me. He was very kind.Alan O.
Very nice couple..Really kind hearted...Hard to find people like them anymore. v/r frankfranklin D.