I own a business so I always rent from your company, I rent a van about 2 to 3 times a month. This time it was snowing and the roads are wet and dirty every, any after I bought back the the van your guy called the next day telling me that the front of the van is dirty, and I have 2 choices One is to charge me $50 , or I have to go back to him and he will bring a bucket and a sponge for me to clean the truck!!! That's insane!!! And disrespect for your customer!! Anyway he changed me the $50 !!! You need worker with respect and manners!!!
Moving Truck Rental in Oakhurst, NJ at 21st Century Storage
Moving to or from Oakhurst, NJ 07755? Get FREE truck rental rate quotes at 21st Century Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at 21st Century Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Oakhurst, NJ.
Cargo vans and pickup truck rentals in Oakhurst, NJ
U-Haul cargo van rentals and pickup trucks in Oakhurst, NJ are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Oakhurst, NJ 07755. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
My reservation was somehow incorrect in your system. I was left a rude message for missing my pick up time which you somehow mismanaged and was talked down to by a representative on the phone despite having email confirmation for the correct date/time of rental pickup.
The self checkin did not work as the site said that phone location needs to be on. It was on and made numerous attempts and failed. Had to go in site office to get key m
excellent will recommend.
Very friendly staff.
WORST EXPERIENCE OF MY LIFE! The truck I rented ended up breaking down. I was stuck for 3 hours waiting for the tow company, my entire day was ruined. U-haul and the dealer I rented the truck from were not willing to compensate me for this horrible experience. In fact they wanted to charge me for bringing the truck back late. I will never rent another u-haul again. U-haul if you want to make this right look into my roadside file my claim number is 1955062. I was stuck for 3 hours and missed my sons baseball game. Thanks for making a routine rental experience the worst experience of my life and not giving a shit about it. That's world class customer service, cheers to you!
Professional and courteous staff
Nice new vehicle, easy on line rental , easy drop off , thank you
The sign up process on line is way too long. It's neat and easy but steps can be avoided
Dean the manager there was fantastic
Staff in Oakhurst, New Jersey was courteous and efficient. They made it easy and pleasant. Thank you for this great experience.
Great experience and the service manager was efficient, professional and very easy to deal with.
Local representatives were fine. Internet order was a nightmare. Location and time was changed. I was supposed to receive a call the day before pick up. I did not, in fact, I had to call three times. Representatives were of no help. I was promised call backs which I did not receive. On a scale of 1-10 my experience was a zero. Further, in travel we had a blow out tire on the auto transport. I understand these things happen. After, 1.5 hours trying to reach reach roadside assistance we finally talked to a representative who apologized for the the wait. He said we'll get someone one there within 30 minutes and he would text me the arrival time. I get the text in a few minutes stating the arrival time would be in 90 minutes. Again, the local people were fine. Roadside was less than 20 minutes getting back on the road. This is only part of the story. I will never, never, never use your web to order again. Once I did the web, I was locked out of speaking with any local representatives. The service was beyond terrible. In all, we were stranded on the road side nearly 4 hours
The managers were very helpful in the complete rental process. I will rent again from this facility.
I have rented U-Haul on several occasions. I have never rented a dirtier and poorly kept van than the one I rented on 07/25/2020. It didn't have the equipment I required and that cost me another $40 to rent somewhere else. I will rent again, but not from that place.
You have a first class team there !
The price that is advertised for a 9 ft van is $19.95. We used it for 25 miles, our total charged was $65.00 and change. You should have free mileage for short distances.
Easy pick up and drop off. Friendly & helpful staff. Good experience over all!
Attempted reservation by phone. Poor. The Nerds Rule.
U-Haul Agent was very helpful.
The checkin process has not gone smooth for me yet. This last tome I got to the last step and the process just hung. Had to wait 30 minutes to talk to someone to correct the problem.
My experience was poor - not because of a location - but because of the constant errors and miscommunications. I picked up the truck at this location, on 5/31, (being told where to get it the night before), and apparently this location can't find your phone if you have Verizon (the customer service rep told me this is an ongoing issue for this location). Verizon is a pretty big carrier, so that's a HUGE problem. I had check-in online, when I made the reservation, but I had to call to get checked in and get the code for my key - even though apparently, that day, the systems were down. I get the truck - do my move - all is fine. I go to return it to the location I was given at the time I made my reservation (5/26). That day, I got a call, to confirm my reservation, and the customer service woman told me that the pick-up location would likely change, based on availability of the truck, and they'd get as close as they could to my preference location. She said the drop-off location doesn't change. Based on that information, I left my car at the drop-off location, so that I could get home when I was done. When I go online to do my drop-off, it has me bringing it to a different location. Clearly, I cant do that now since my car is with me at my current location: 1st Century Storage 1800 Rte 35 S Oakhurst, NJ 07755 I call customer service because it was just after 5:00, and the 848 number was closed. I speak to person number 1 who tells me she can't change it. I let her know that's not an answer I can work with, so I need to talk to a manager. I finally get to speak to Ashley Mosley (who was so nice and accommodating). After some time on hold, she says it's taken care of, and I send her an email with pictures of the truck - the mileage - and me putting the key in the drop box (at 6:03 on 5/31). I then see a charge for keeping the truck for an extra day ($40). I call to get that taken care of, and it takes someone 1-3 business days to get back to me to get my money back since they entered the time in at 1:30ish and I actually picked up the truck at 10:30 am ON THE SAME DAY AS DROPPING IT OFF. I had the truck for about 8 hours. It's not that I don't recommend this location. I just don't recommend this company for moving. Constant errors and it made my moving process even more complicated. Still dealing with moving a week after I rented the truck. Terrible.
It was to much to do to get the rental, all that online signing up to pick up & drop off was a bit to much especially for anyone not technology pron
Thank God for this location. The APP would not work and the process to use the APP is ridiculous it asks for an additional contact # but doesn't tell you they are calling that person and they need to be available to answer or your pick up fails and you can NOT get the truck. There isn't even a back up using the 800#. The APP must have been down as well cause it would say network error. Crazy. I switched to in person and the guy inside the store was great. .
The whole process was terrible.