I have no problem with the location. They were a lifesaver... I do however have a huge problem with U-Haul and how they handled my pickup. I couldn't pick up my truck with my cell phone like it was set up for. I was transferred 3 times to different U-Haul customer service reps and none could help me with my situation. After being on hold for 30+ minutes with no progress, the worker at 21st storage arrived an hour early thankfully and was able to get me in my truck and on my way. There was zero help from U-Haul and I will never use U-Haul again. It said we don't recognize device we will send a verification code. Hit that never got the email for verification code. But the verification code came in at 2:00pm! My pickup was for 7:30am!!!! That is an absolute joke. I don't know what kind of business you run on Sundays but it really hampered my move and got me off to a late start and left me feeling angry and very disappointed. Thanks for nothing. Big thanks to 21st Storage though without Scott we wouldn't of had a truck till 2pm apparently.Michael H.
21st Century Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Oakhurst, NJ 07755
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- 5.0 Average Customer Rating
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No need to change anything.Lascelle A.
Scott was very helpful and courteous! Both gentlemen that helped made the check out and checking in a breeze. I would highly recommend the Oakhurst New Jersey location.Teena D.
Self drop offâ€¦ could use a sign at the entrance for lot location for drop off otherwise no complaints.Jeffrey P.
Very helpfulMary R.