We paid for the truck rental when we got it in Georgia. A week after I dropped it off in Florida we got an additional bill for over $300. I tried calling the drop off location, no answer. I called the national number, and Susanne was outstanding. She found out they listed the truck being returned several days after I actually returned it. Fortunately, I had proof of the day I returned it. Before the day was over we got a refund. I don't know if the people at the drop off location were incompetent or criminal. I will use Uhaul again, but I will never drop off at this place again.
MICHAEL P
Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland Park, FL 33311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The clerk was very unprofessional. I will never use this location ever again. It was a bad experience overall.
TAMETRIA BMaybe some help with connecting the trailer to the vehicle
richard lA cell phone holder for gps use .
Rispim ANothing. The service was professional, afgirdable, truthful.
Liz R