Location had difficulty with connectivity to complete the transaction and had to go to the backup device that took extra time. (this was not an issue). Staff was very nice and courteous and accommodating. Trailer was not clean and had been returned with mud and debris on the trailer. Staff cleaned it as best they could give the weather conditions. The pickup process was delayed in part because the online process did not allow me to select the drop off location and I was informed that I would receive a call, text and email to confirm drop information. I never receive any communication and attempted to drop off the trailer at the location that I selected, I was told I had to drop at another location. Additionally, I was billed an additional day because I never received drop instructions.
Jamison A
Carolina Outdoor Power Equipment Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocean Isle Beach, NC 28469
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The movers were friendly, very efficient, and worked fast. I will definitely keep them in mind for a next move.
Mark KThe ramp was the wrong length . Too short for a 26 foot truck .
MICHAEL NBoth Ladies working were very helpful and friendly. Thank You Ladies you are an asset to your company. Jerry
JERRY YTHE STAFF AT THIS LOCATION IS "GREAT" THE TRUCK WAS VERY CLEAN.EASY TO RENT AND RETURN.
Thomas N