Even though the location was closed for memorial day, The gentleman noticed me outside and helped me check in. The only reason it is not five stars is because during the checkout process, safeguard was added to my ticket unbeknownst to me, I did reach out to U-Haul customer service and the lovely lady put a dispute ticket in to get that refunded to me. So hopefully that's going to be taken care of.
HARRY G
1 Stop Pawn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocean Springs, MS 39564
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Ironically, this location is only closed on Saturday so there was no one to receive my trailer and no way to reach anyone. I contacted another location by phone and THEY let the rep know that I had returned the trailer.
Steven VBe open on a Saturday
Barry SNo one was ever there. Had to call U-Haul several times to make sure it was accepted and returned. After the 3rd day it was accepted. Location had hours open until 6pm, no one to be found, looked closed adding more concerns.
KEVIN SThe experience of finding the key for the truck was sub- par. The key wasn’t in the location listed. Luckily a man with some knowledge about U-haul was able to let us know it was behind the visor and not in a box at the rear of the truck. Having everything online wasn’t a good experience. It took about 30 minutes to finally be on our way after many text/emails.
damon h