This was an awful experience. I had no help in removing the trailer from my hitch. For a 6x12 trailer, you could at least provide a jack. I ended up hurting my foot when the trailer fell on me after no staff was there willing to assist in lifting it off the tow ball.
JACOB M
Odenville Discount Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Odenville, AL 35120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Took over an hour to pick up. No one knew what was going on had to call the boss and still took forever.
Cheri SI reserved a time for pickup to coincide with the help I hired, the vehicle was not ready until later that morning which made it impossible to get my move done on time, it took me more days than I had planned because I had a hard time finding help again, this is the second time U-Haul has completely messed up my reservation and I will never use it again.
Jacquelynn BTake this establishments contract away. Terrible service.
Kyle THave someone there to hook the trailer up. There was no one there to hook up. I had to get a stranger to help me. They didn’t tell me to have a 2 inch ball I had to go go buy one $50.00
robert c