While this location was a huge step up from where I got the UHAUL in the first place, it was still not a clean or inviting setting. The staff was helpful but not friendly. You could tell my presence was an inconvenience to their day.
Moving Truck Rental in Odenville, AL at Odenville Discount Store
Moving to or from Odenville, AL 35120? Get FREE truck rental rate quotes at Odenville Discount Store.
Get FREE moving truck, pickup truck and cargo van rental quotes at Odenville Discount Store
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Odenville, AL.
Cargo vans and pickup truck rentals in Odenville, AL
U-Haul cargo van rentals and pickup trucks in Odenville, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Odenville, AL 35120. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I traveled less than 80 miles and paid $137.70 in addition a $41.40 fee for returning a truck an hour late after being told I could drop off at the location. The fees were above unusual and customer service after many calls told me I would get a refund for the extra day charge. I've used U haul many times as being a travel nurse and it's bad business to lose a customer over $41.40. You can improve for the next customer by being upfront about specific drop off locations and fees
Truck was dirty took. Along time no dolly
Got there to pick up truck and the lady working did not know how to do th U Haul paper work so I had to wait a hour to get my truck. Same way when I brought it back. Not happy with the service
The U-Haul that's hooked to the store at Odenville discount .the cashier don't know nothing about what to do when a person comes to pick it up,a U haul. she has to call her boss they need to be more up-to-date know what they're doing and be able to help the customer which without making a bunch of phone calls to find out the information for you. But overall they did go out of their way to help me and the boss on the phone did help a lot.
The only issue I had was with the reservation, I called several days in advance and was told the cost for my rental would be $103.00, when I picked up the trailer I was charged $154.00. Did not have time to dispute before leaving.
It took over an hour for the person to get me serviced. The problem was only one person in the location and she was always starting and stopping the process by waiting on other customers buying beer and cigs
Train the employees! Also fix your online systems. It took over an hour due to having to wait for the employee to load the Beer cooler and take out the trash. The location was also a 1.5 hour round trip from my home
As a drop off and pick up location, the gas station attendant prioritizes every customer above the uhaul customer. It doesn't matter how long you have to wait, you must hold behind any other person that comes in the door. This can make for a long wait time, as each new person that comes in the door is a priority above you.
I felt like I was bothering the employees by doing business with them. They were rude and very UNhelpful. I am having second thoughts of even using uhaul ever again if this is how I will be treated by trying to use your product. I even heard one employee say they wanted to find another job so they didn't ever have to work with uhaul again. This was about as sorry of service I have ever seen. I was told if I didn't park the truck in the proper location I would be charged $50 extra for parking in the wrong place. Of course no one came out and showed me where to park. I parked the truck in the spot I picked it up from so I better not be charged extra. I would rate the product and service lower but you did not offer a way to pick zero.
There was confusion on how much it was and I already had done it online. Got two bags of furniture protectors one was open and I did not pull them out and count the way he counted it looked like it had six but only three was in it. There know way of folding and getting them back in bag right need to find a better way of renting them Other than that U-Haul trailer was great as always
The blinkers and break lights did not work.
Wasn't sure which lot to park the truck.
First, uhaul corporate customer service is a fucking joke. Second, most of the call center people are a fucking joke. Third, the lady at the odenville gas station is a fucking joke. Fourth, the drop off people were great!!!
Was told by attendant that if I did not back the vehicle in, I would be charged an additional fifty dollars. Otherwise, the customer service was great.
The rental truck and process was exceptional, but the pickup and return of the key took a long timeâ€” over an hour wait to return the key and receive confirmation. Staff was very kind.
The store wasn't very well maintained...older location that wasn't as clean appearing as I would have preferred, particularly with the current covid-19 environment. The store clerk was nice enough and seemed knowledgeable of how to complete the transaction.
They only had one person doing the uhaul and the convenience store. It took forever. They really needed another person there.
The lady at the store was very rude with us, and ask us to wait like 10 min. Even tho bo body else was in store, then it cost me $259.00 for just a one day rental then when I retured it just one hour late I was charged for a second d day and took almost an hour to get it dropped off...I wouldn't refer Odenville discount store to anyone for a u haul rental.
You sent us out to the most inconvenient location after not telling us our reservation got moved. You guys are ridiculous. You overwhelmed a poor attendant to the point it took us an hour and a half to get our truck. There were people before us and I could hear your rep being a total jerk on the phone.
It took over an hour and a half to get the rental agreement complete. The system was suposively down. The lady at the location was helpful and nice but UHauls system is horrible. She tried calling the uhaul rep for the store and he wouldn't answer or call back. Absolutely ridiculous it took so long and then by the time I got to my house, my help had left. Doubtful I ever rent from UHaul ever again.
Check in and out was ridiculous
Train employee to use software. If kept at this location, there needs to be another employee. Everytime someone came in the gas station she stopped what she was doing and worked with them. It took over an hour to pick the truck up and 45 minutes to drop off. Never will use this location again and I will make sure anyone who asks me about where to get one knows not to use them.