First, uhaul corporate customer service is a fucking joke. Second, most of the call center people are a fucking joke. Third, the lady at the odenville gas station is a fucking joke. Fourth, the drop off people were great!!!
Moving Truck Rental in Odenville, AL at Odenville Discount Store
Moving to or from Odenville, AL 35120? Get FREE truck rental rate quotes at Odenville Discount Store.
Get FREE moving truck, pickup truck and cargo van rental quotes at Odenville Discount Store
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Odenville, AL.
Cargo vans and pickup truck rentals in Odenville, AL
U-Haul cargo van rentals and pickup trucks in Odenville, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Odenville, AL 35120. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Was told by attendant that if I did not back the vehicle in, I would be charged an additional fifty dollars. Otherwise, the customer service was great.
The rental truck and process was exceptional, but the pickup and return of the key took a long timeâ€” over an hour wait to return the key and receive confirmation. Staff was very kind.
The store wasn't very well maintained...older location that wasn't as clean appearing as I would have preferred, particularly with the current covid-19 environment. The store clerk was nice enough and seemed knowledgeable of how to complete the transaction.
They only had one person doing the uhaul and the convenience store. It took forever. They really needed another person there.
The lady at the store was very rude with us, and ask us to wait like 10 min. Even tho bo body else was in store, then it cost me $259.00 for just a one day rental then when I retured it just one hour late I was charged for a second d day and took almost an hour to get it dropped off...I wouldn't refer Odenville discount store to anyone for a u haul rental.
You sent us out to the most inconvenient location after not telling us our reservation got moved. You guys are ridiculous. You overwhelmed a poor attendant to the point it took us an hour and a half to get our truck. There were people before us and I could hear your rep being a total jerk on the phone.
It took over an hour and a half to get the rental agreement complete. The system was suposively down. The lady at the location was helpful and nice but UHauls system is horrible. She tried calling the uhaul rep for the store and he wouldn't answer or call back. Absolutely ridiculous it took so long and then by the time I got to my house, my help had left. Doubtful I ever rent from UHaul ever again.
Check in and out was ridiculous
Train employee to use software. If kept at this location, there needs to be another employee. Everytime someone came in the gas station she stopped what she was doing and worked with them. It took over an hour to pick the truck up and 45 minutes to drop off. Never will use this location again and I will make sure anyone who asks me about where to get one knows not to use them.
Explain why $29.99 rentals becomes $180. Your process is a scam.
Very friendly people @ this location. I would not recommend Uhaul mainly because of the extremely poor service in Dothan & the vehicles are gas guzzlers. In my opinion, Uhaul needs to update / upgrade to much more efficient diesel powered equipment.
Rep was more worried about helping other guest than dealing with rentals. Had customers returning vehicles parking and chalking their own trailers. Had other guest skipping customers returning uhaul equipment and setting uhaul services to the side.
Refused to give us U-Haul because the worker was tired. She said to go away and come back In 15m because She needed a break. Then we came back and she let 20+ customers in front of us so they could buy cigarettes. She said that she had been working 11h and couldn't handle U-Haul because she already did 5 that day. Also said the other customers were more important to jump in front of us because the store sales are first priority. We waited over an hour and a half and had people keep getting in front of us. The truck was nasty had dirt inside and also left over pizza boxes. Gross!! Don't know if we will go with U-Haul in the future; this is probably the 5th time we've rented a truck and worst experience.Finally another worker came to the store and neither of the two knew how to work the U-Haul website so I had to assist with their iPad (which was dead and had to be put on charge as well as they had the iPad upside down.) totally incompetent.
The two women, especially the one coming on, were sassy and condescending. I will never deal with these folks again. Never...
Gas gauge would not work while I was adding fuel. Swicthed the ignition on and off several times while pumping but needle didn't move. When I finally got a reading, I discovered that I had pumped $40 more than I was required to. When I spoke to the customer service representative, I was told that I probably would not be refunded for the extra fuel. Check in to pick up the truck took one and one half hours
Truck ac didn't work ( very hot ) would not do this again!
More associates at that location needed. One girl was having to bounce between leasing the truck to me and constant store customers coming in for cigarettes and beer. I was waiting for my truck for one hour and this threw me behind on my interstate move.
Only one attendant on duty, but she did an adequate job of balancing other customers with getting my rental handled.
I don't understand why the 6" x 12" Enclosed Box Trailer does not have a tongue jack on it. does U-HAUL not realize that it takes two people to lift the tongue on and off the hitch ball?
no one to help mount the trailer truck and that was just the beginning of the troubles I had with uhaul corporate.
great service friendly
When I tried to return the truck, the uhaul system could not find my name or order number. The attendant was very nice and helpful, calling U-Haul and her rep. The rep took care of it for me later that night, but the U-Haul system was less than adequate in my experience.
Lady at counter was very helpful and considerate. Parking the trailer in the unlit area with no assistance was less than desirable.
Service at the store was excellent! There was an issue with Uhaul changing my locations for pick up multiple times but the lady at Odenville Discount Store really was helpful and solved everything for me!