I was charged an extra day for bringing in at 3:00pm. I specifically asked to turn in at 5:00pm. I left more fuel in the vehicle than what I received when I picked it up. No refund, but an extra day charged. Will not rent another U-Haul.
Chris B
Odenville Discount Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Odenville, AL 35120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excelent service , Sandy was amazing.
MOISES PDid not have size truck available as my reservation. Had to accept a beast of a truck for a small load and gas ran over $200
James JThe only complaint is that the agent at the pickup station kept leaving us standing there to attend to customers buying items. He was very friendly and helpful but the situation was annoying.
Eugene LIt should be noted that for trailer pickup/ drop off that you MUST speak to someone in person. I did not know this to begin with. The reservation says "check in on the app", no where does it say that you must do trailer check out in person. If you want people to follow the rules, you have to let them know what they are.
David S