Trailer tail lights did not work and the trailer leaked. There wasn’t anyone in sight to help lift the trailer on and a lady that worked the register had to come help me lift it off. There should at least be a jack on sight if there isn’t going to be a man to assist. Also, the Uhaul app wouldn’t work. My license pick wouldn’t upload. The whole experience was one problem after another.
Virginia S
Odenville Discount Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Odenville, AL 35120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing
Gary DThe woman working here was rude and disrespectful. She was rude to us the entire time, and was absolutely horrible to deal with. I will never EVER go there again.
Jesse KThey were extras very extra.,They wanted more information than usual. It was very sketchy.
Teresa CI was charged an extra day for bringing in at 3:00pm. I specifically asked to turn in at 5:00pm. I left more fuel in the vehicle than what I received when I picked it up. No refund, but an extra day charged. Will not rent another U-Haul.
Chris B