The rental office is around the corner, behind the bar, which is at this location. Hours of operation are very important; I'm not sure anyone on site can help, after hours, even though the 2 Mile House (a bar which is the primary business at this location) is open typical hours for a pub. Limited equipment availability.
Mark M
2 Mile House Pub & Eatery
(U-Haul Neighborhood Dealer)
Services at this Location:
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Customer Reviews
- 3.5 Average Customer Rating
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Truck had no gas, although gas gage showed1/4 tank. Had to gas up ASAP (15 gal). Used truck less than 50mi. Upon returning truck, agent contacted UHaul, they immediately refunded me most of the gas cost. Great service! Will be back.
ROBERT KI picked up after hours, so I do not fault the location as much as U-Haul itself. I was given a passcode to open the padlock on the back of the truck in order to get the ignition key. The code did not work, and I tried and tried, even called support more than once trying to access the key. The support people insisted that I must be doing something wrong, they even sent me the video of how to open the padlock to fix my technique. I returned to the truck again, desperate to get the truck, as I had to use it early the next morning. Finally, the support person I called that time asked for the padlock number, and when I told him, he said "Oh, that padlock has a passcode of (completely different from the one I had been given over and over). The new passcode worked immediately. But by now it was dark and my moving team and I were starving and exhausted. I wasted hours of my precious moving time, and worked my last nerve over this. I was so frustrated I could scream. And now you send me a piddly $50 credit. I am truly disgusted with UHaul's lack of service and responsibility in this occurrence.
Elizabeth SI can say the person doing the rental was GREAT. I WILL BE GOING BACK WHEN I NEED TO RENT!! 100%
ADOLPHAS BThe U haul worker is absolutely drinking on the job. There's no other explanation for the continuous issues there. Why is this location in a bar?!? I wanted the online option but the worker came out anyways and told me that I was taking the wrong u haul ( although the numbers matched and I had codes to the truck and the k keys in hand.) They did not have any of the supplies that were required available, no blankets, no mattress covers, boxes, etc. The worker kept letting me know how hard of a job it's is and how hard it is to work 6 days a week. The trucks were parked so close together they were touching. The worker insisted on pulling the truck out herself and she scraped the side of it on the truck next to it. The worker had no training because she didn't know how to refund my money or take the supplies off the order. I was charged an extra fee for not returning blankets that were not even available to me. Highly disappointed with the whole experience and I will avoid u haul in the future.
Melliesha S