I ordered 2 utility dollies and got one appliance dolly instead. I also only received half the furniture pads I paid for. I called ahead of time on the phone and confirmed I would have all my equipment, and I was told yes, so I can only conclude I was lied to. The truck's gas tank was nearly empty on pickup, which added an extra stop to an already tight moving schedule. Additionally, there are unmaintained plants in the parking area that I tripped over and cut my leg, these should be removed for safety.
Tyler D
2 Mile House Pub & Eatery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Olympia, WA 98502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Worst customer service I’ve ever experienced with UHaul. The woman “checking in” was rude, unprofessional and couldn’t do her job. Original contract written up was a completely incorrect truck that didn’t even match a vehicle on the lot, and had to contact UHaul via phone to correct it. Put us over an hour past pickup time due to her incompetence and inability to conduct professional business. U-Haul rep via telephone was efficient and easy to deal with. Will never use this location again.
GUS BWe did 24/7 drop off so we didn’t talk to anyone, but the 24/7 help line agent was incredibly helpful
David COffice hard to find. Office shouldn't be customer standing in a shed not being able to see the person conducting my rental that's not customer service. After giving her my information she would repeat it back missing numbers not good communication at all.
LAURA AThe woman who works in the office is very helpful & efficient. An easy check out process.
MITCHEL G