The app is terrible and doesn’t always work correctly. This is the third time I’ve had issues picking up a truck which throws off the entire day of moving being behind schedule. Three different locations all have been a pain. The app reschedules to a different location than the one you previously selected. They can’t guarantee a truck so it’s pointless to reserve one. Phone customer service has a 30 min wait time and will tell you to call app support once you get someone then transfer the call. I miss when you could walk into a U-Haul location and rent a truck.
BRIAN C
Mega Saver Rentals LLC 144 Blondo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68154
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Get a non-rude and professional manager, one you can actually understand.
Dennis MThere was a water bottle and cardboard trash in the cab. Other than that, it was fairly clean.
Ellen AServices was great. Truck was in the best condition of any UHaul vehicle I have ever rented over the last 30 years.
BRADLEY WNot having a person there to handle details is not ideal and a bit of an inconvenience
Joseph C