Excellent all around
Tony Maland
Master Carts LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omro, WI 54963
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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This whole experience was one of buyer beware and a bit of a horror story: 1. I initially started at Oshkosh West (Oshkosh, WI). I asked for a 5x8 enclosed trailer but a 6x12 enclosed trailer was ordered, at vthe cost about $624 for this one way to Colorado. A few days after I made the order, I noticed the error, had it changed it to 5x8 and told that only cost $370-some. 2. That first location no longer was able to honor my order but I was lined up to pick up a 5x8 enclosed trailer at a towing service on the northside of Oshkosh. I called them, only to find out they didn't have my order nor would have been able to honor it anyway because they had no 5x8s. 3. A women in Wauwatosa, WI changed my order to Master Carts in Omro, which is a dump and 2 of the 3 people I came in contact with were not all that helpful. At the end of my experience at Master Cart I was told that my credit card charge was $623, I objected but was told by them that they couldn't do anything about it. 4. In this day and age of advanced IT programs, designs and capabilities, it's doesn't say much that a large reservation can be changed to a smaller (sized) reservation but it's up to the customer to get the price right.
Debbi KonecnyProperty had no room to return truck. Personel would not give me reciept for returned truck or explain that it was done online. Shop area very dirty.
richard carterNobody knew what was going on or where the truck was at. I got sent to three different places before finally finding the place which had no signage
Gregory LaabsFriendly and courteous service.
James Mirkes