In my personal opinion, this location was the worst I’ve ever experienced From appearance to safety. This location is not good. Something sketchy is going on here. If my son wasn’t with me I would NOT have felt safe enough to continue. The store looks abandoned . When we pulled up people pulled up and sat in the it cars and stared and watched , WE DID NOT BELING THERE. The truck was unlocked . The moving blankets I requested were all bunched up and stank to high heaven as if they have been being used for the homeless the sleep in the truck. The truck inside stunk so bad as if literally the homeless had been sleeping in it and god knows what else. We did not use the bankers . I reluctantly folded them and put them up on the lip in the truck to store until I returned the truck . I had driven from Georgia to pick the truck up to move belongings from my mother’s on Opelika back to my home in Georgia. This is not a safe location. It is not a proper uhaul “representation “ . I would definitely look into this place and reconsider . The truck also had something wrong with it. The steering wheel shook so bad , enough to give you shaken baby syndrome. I have reported this and obviously it was turned on on this condition. Please check on this truck before another family uses it . I cannot stress enough, please check on this location and reconsider if it is where you want unknowing people to go to as it is not safe and your truck is not being stored properly in between uses . Sincerely, Marguerite Harper
MARGUERITE H
Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Opelika, AL 36801
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Customer Reviews
- 3.5 Average Customer Rating
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Great spot for a drop off.
RODERICK AIn-store personnel had no training or at least no knowledge of U-Haul check in. Drop off location is very convenient, as refueling can be done on site. However, recommend doing mobile drop off if using this site.
WILLIAM FIn-store personnel had no training or at least no knowledge of U-Haul check in. Drop off location is very convenient, as refueling can be done on site. However, recommend doing mobile drop off if using this site.
WILLIAM FThe cab smelled like marijuana and was sticky on the seat and cup holders. I made sure I cleaned this before my return to U-Haul for the next person.
Michael P