On 11/21/25 i rented a u-haul at 9:00am and returned it at 12:30. Left truck with full tank of gas and the miles was 17 miles. The charge should of been 77.00 instead i was charge for two separate charges totaled 233.54 for a three hour rental. No response from company or manager for a dispute , no manager on site . This is not a way to do business. Please have this review. I already submit a dispute with the bbb
Xavier V
Northwest Orlando Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32808
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was dirty when i received it
Laquanda CAlways a pleasure.
Teondria HVery friendly and helpful
Dajuan HI had an excellent experience with renting at this location thanks to Rayna Lillard (Property Manager) She provided outstanding customer service, professional and friendly and were very helpful. I will be renting from this location in the further.
Teondria H