Excellent service and nice big clean lot to get around in with the equipment. Would 100% recommend that location.
WILLIAM G
Long Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Osage City, KS 66523
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent Service
ROSE GI am extremely displeased with how Osage city U-Haul interacted with my wife. Several months ago, I rented a U-Haul truck and trailer auto, from Lewisburg. When I went to go pick it up, I was notified that the auto trailer was not available despite reserving it several months ago, but I was rerouted to Osage. I picked up the auto trailer and then a few hours later. I tried to put my truck on it and my truck would not fit despite typing it into the app. I talked with people from customer service and they were really great saying that if I returned it by the next morning at 9 AM, we’d have a full refund to people and they were very rude to her. We called to see if we could return it in a different town since we’re already leaving, one girl said yes that shouldn’t be a problem. Just have paperwork showing you turned it into. Then after we turned it in a different lady from Osage, called my wife and said that was not OK and that it would have to be returned to Osage within the hour or they would not get a refund despite what customer service people said now we are out $400 or so Because the app was wrong saying my truck would fit and Osage city people not being willing to work and show us compassion despite what the U-Haul representative said and that we only drove the auto trailer 40 miles that entire day very frustrated
Zachary LThe people were so easy to work with. I will definitely use them again and recommend them to anyone needing their services. Thanks 😊
Robin LQuick easy professional No problems at all, very good experience
Timothy B