Back of truck was not clean. Nothing to deter using it but below expectations. Cabin was fine, clean. Could not find instructions for refuelling that stuff indicated how much to put back in at the end. Maybe use a hyperlink at start of contract to send there and other relevant spots of interest within the document. Reception was good, not great. An example of great is UHaul on Taunton in Oshawa. Parking the truck in that location is very difficult. Depending on the open spot and how many other cars were parked it would be nearly impossible to backup a 26’ long truck.
JOHN B
Kesha Travels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oshawa, ON L1J2J9
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Customer Reviews
- 3.5 Average Customer Rating
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Booked pick up at counter for 8 am. Did not get counter pick up, was told to do it online, that she was busy. Didn’t get the truck until 8:45. Then when I returned it she told me she’d process the return later. After I check my bill (I used less mos then I had estimated) she told me the price would be adjusted to show that. But my cost on the final bill was higher. Very disappointed in the whole process and when I raised issues was simply told to call U-Haul and talk to them.
Jennifer AThe number 4163351260 from this location was threatening me. Said they will murder family members if I don't return the uhaul. Will be reporting them.
Ibrahim RThere were bottles of sunscreen and some garbage in the truck that were left by previous renter. Perhaps staff could at least view the vehicles before re-renting to ensure cleanliness.
MARTIN WMade cash deposit of 100$ and l haven’t had it returned and now dealing with costumer service and it going on to a the 6th day since renting the vehicle.Waiting to hear from regional manger who has 72hrs to contact me.Now l have to wait to find out where my 100$ is.
DAMIEN C