the drop off was bullshit!!! no one at drop off to help the drop off was in mildmay ontario and the person i talked to was an asshole!!! never again will i use uhaul just a big fuckin disapointment very frustrated and then was charged another 100$ at drop off, gas was put back to quarter of a tank where i was told swept and clean truck!!! bullshit!!! the guy who i got truck from was great!!! i want my 100$ back that was taken from me at drop off, the 100$ was not autherised to take, i will be going to see about this bullshit drop off!
KEVIN N
Kesha Travels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oshawa, ON L1J2J9
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Customer Reviews
- 3.5 Average Customer Rating
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The shop owners were super helpful and flexiblee with the rental. Clearly they care for customer service and satisfaction.
DANIEL AI feel safe in my moving, as a alone woman it was my first time renting a 20 truck and was comfortable and easy to handle.
Aurora GBack of truck was not clean. Nothing to deter using it but below expectations. Cabin was fine, clean. Could not find instructions for refuelling that stuff indicated how much to put back in at the end. Maybe use a hyperlink at start of contract to send there and other relevant spots of interest within the document. Reception was good, not great. An example of great is UHaul on Taunton in Oshawa. Parking the truck in that location is very difficult. Depending on the open spot and how many other cars were parked it would be nearly impossible to backup a 26’ long truck.
JOHN BBooked pick up at counter for 8 am. Did not get counter pick up, was told to do it online, that she was busy. Didn’t get the truck until 8:45. Then when I returned it she told me she’d process the return later. After I check my bill (I used less mos then I had estimated) she told me the price would be adjusted to show that. But my cost on the final bill was higher. Very disappointed in the whole process and when I raised issues was simply told to call U-Haul and talk to them.
Jennifer A