I own a 2022 GMC pick up truck and when I went to pick this trailer up the plug for the lights was from 1980s. They told me that U-Haul doesn’t offer adapters and told me I needed to go to the hardware store that’s attached to their business And buy an adapter. After I told them that I’m just going to drop the trailer they proceeded to pull out a box full of different adapters. This was just after they told me they did not have any adapters for me to use. This really seem like a racket that they wanted me to go purchase something from a store they own to use on a trailer that’s obsolete to the vehicle. I’m driving. If this is the only bad review this place has received I will be really surprised.
JAMES T
Concord Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Painesville, OH 44077
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I reserved a trailer online, accepting the insurance but declining all other add-ons. When my husband went to the store to pick up the trailer he was told the blankets and furniture dolly came with it. They did not. We got charged an additional $20. When he returned the rental he spoke with someone saying we didn’t use those items and didn’t request them in the first place, they refunded only $10. It’s not about the money-super shady practices.
MARIA VNothing. Renting from Concord Rental was quick and easy. Keep up the good work.
RICHARD PLocation was fine. The issue I have is with U-Haul.
JOHN MNot much. Process was simple and ready to go.
ROBERT K