It's a very nice place and the lady that helped me was very helpful and polite I go to this location every time I need a storage unit or U-haul my only thing is it takes ti long to get a refund on what was left after the truck was returned and checked in thank you
SANDRA C
The Storage Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palestine, TX 75803
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The office and staff were great. The truck itself was awful. The inside of it stunk terribly, neither door closed properly, the handle to roll the window down on the driver’s side fell off in my hand, both visors hung down in our faces, the drivers side was broken and couldn’t be clipped in, had I been taller it would have obstructed my view, and neither of the side mirrors could adjust further than in or out. I saw the side of the truck or parts of the road I didn’t need to see. I have rented from the location before with no issues, but this truck was a mess.
ASHLEY GCustomer service was outstanding she went above and beyond for me.
TACEY HThe ladies at this location are awesome
SANDRA CNo comment
FRANCIS D