I had a very unpleasant experience with the truck rental. Both the cab and the box of the truck were dirty. When I stepped inside to place the first box, I didn’t notice there was oil spilled on the floor and I slipped and fell. It was dangerous and completely unacceptable. Clearly, no one is checking the cleanliness of the trucks before renting them out. Also, the truck was supposed to come with a full tank of gas, but when I picked it up, it was only at three-quarters. I still returned it the same way I received it. Overall, it was a bad experience due to the lack of cleanliness and attention to basic standards.
Gus M
Jupiter Amocco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Bay, FL 32909
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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This location does nothing at all to ensure a successful reservation pick-up and the rude clerk is blatantly obvious about his lack of concern and unwillingness to assist. There isn’t even a UHaul sign anywhere inside. Perfectly demonstrates that your company’s customers are not a priority at all for the agent.
Karen CThe indian guy from front desk needs to learn how to treat customer
EMIR AWe had an awful experience. I'll definitely use a different trucking company next time. They scammed us into purchasing the optional insurance saying it wasn't optional. Then wouldn't refund us without bringing the truck back to "check it back in and out again". We didn't have time to do that because they didn't have the blankets we reserved so we had to go to another facility on the other end of town to get them. Before pickup we received a confirmation text that had the incorrect pickup times. I honestly don't understand why I spent so much time on the phone making the reservation with an actual human just to have every part of my reservation end up incorrect.
Melissa HExcellent Experience
Jay B