Brakes were very spongy. Transmission was hard to get into gear. The truck was very old.
DAVID H
Security Public Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Desert, CA 92211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Logan was efficient, friendly, and helpful. With employees like Logan, that location will always be an outstanding place to rent a truck, van or any other type of equipment. Logan went out of his way to help me. I appreciate the excellent service. John D
JOHN DReturn the $100 passs she but
CHANCE SNothing. Staff was great and professional.
MICHAEL AVeh, relatively new and in apparently good condition, broke down within two miles of Security Public Storage location (SPS). Called location for assistance and was rudely told to call 800gouhaul. Not being able to make a connection with 800gouhaul I call again called SPS and was they had nothing to do with vehicle breakdowns and to keep calling 800gouhaul. Finally reached 800gouhaul and waited more than 2 hours for roadside service response. Roadside service advise vehicle had no fuel. I was told there would be a $300 charge for the response since running out of gas is a driver issue not a uhaul concern. My mistake for not having checked the fuel gauge at time of rental, I had been told the tank was full and that if the veh was not returned with the gas tank full I would be charged a fee. Once veh was running, ran a short errand and was enroute to get gas and return veh when it again stopped running. Upon exiting veh the smell of gas was obvious . It was clear the veh had a fuel line break or loose connection. Again waited more than two hours for roadside assistance to respond. Fuel line issue was confirmed and vehicle was towed back to SPS. SPS was closed upon return, I had the vehicle for nine hours, more than seven of which was waiting for uhaul roadside assistance. The next morning I called SPS to ensure they understood the veh was towed back to their facility inoperative and with no fuel because the vehicle would not hold fuel. I was advised they were in process of billing for the vehicle having been returned with no fuel. I advised that perhaps they should call 800gouhaul to determine the status of their veh.
FRANCISCO P