Drove 12 miles and got charged for 2 gallons of gas. Ordered a dolly, but they didn't have one and didn't notify me as such in advance.
Brent A
Towmedic Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Desert, CA 92260
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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i brought truck back with more fuel than i left with . was under 3/4 tank and i brought it back with over 3/4 tank. I showed attendent and she agreed it was not full when i took the truck Please refund me the difference for fuel brad
BRADLEY WWindshield on pickup was filthy; no dolly as ordered forced me to buy one. Mobile app at pickup did not work. Man on site not directly linked to U-Haul got and the phone and made it happen. No documentation as to how to use the radio/Bluetooth
Dan HWe totally enjoy working with the Rep. she goes beyond the customer service and thrives on helping clients achieve their goal. I have watched her help folks that were not so kind but she assisted them a like a real professional. I owned a business and I would hire her in a New York minute.
ANDRE TAt delivery, the truck was relatively clean, but the windshield was dirty and covered with bugs. The app and Uhaul customer service was excellent on both the pick-up and return!
CARL M