Moving Truck Rental in Parma, OH at U-Haul Self-Storage of Parma

1938 reviews

10701 Brookpark Rd   Parma, OH 44130

(440) 809-8880

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(440) 809-8880

10701 Brookpark Rd
Parma, OH 44130

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Parma, OH 44130

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1938 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Nothing everyone was so nice!

VANESSA O. 
Rating:
1.0

Train employes better not to have attitudes with customers because they are having a bad day. Would not recommend this location

MATTHEW H. 
Rating:
3.0

Was pretty upset I got a unit with less then half a gas tank.

VERNER R. 
Rating:
5.0

Free Coffee and Glazed Donuts 🍩

SAMAR S. 
Rating:
5.0

excellent!

MARTY K. 
Rating:
3.0

I rented the truck at just under a half tank of gas. I returned the truck with 110 miles used. The truck gets 10 mi per gallon which would mean that I should have been responsible to place about 11 gallons in the tank which is the exact amount I placed in there right across the street at Sam's club before returning and have the timed and dated receipts to prove it, the gauge showed a half tank. yet my final receipt shows that I was well under and I was given a bill with an extra $24 which would indicate I should have put in eight more gallons of gasoline. Impossible that I should have had to put 20 gallons in when I drove 110 miles. But I guess that's how you guys make your money.

JEFFERY T. 
Rating:
4.0

Not a thing at the moment no complaints

HENRIKA R. 
Rating:
5.0

need to really oil the doors and tracks of the trailers. this was the 3 trailer have rented in the last few months. as we are traveling medical staff and move every 8,10, 13 weeks. this is the 3rd trailer that it has been a liitle difficult to open or shut the doors easily. we have rented a 6x12 in zanesville. 4x8 in tx and 5x8 here in clevelad and all been a little bit more diffcult. i undrstand they may not all getrented every day. but spray some wd40 when come in and right before they go out. to help customers a little bit more.

REBECCA R. 
Rating:
5.0

I have rented two times both were great friendly staff quick and easy you guys are great

ANGELA Y. 
Rating:
5.0

Well do phone check in but still had to find someone to get key

James B. 
Rating:
5.0

Great customer service

william L. 
Rating:
4.0

Only thing was not happy to have the size we needed. But they did give me what they had for same price and worked out well.

SUSAN M. 
Rating:
2.0

I did not receive the $50 Reservation guarantee credit despite being sent to this location because of non-availability of the truck I reserved at the 16515 Lorain Ave location. I ordered and confirmed 4 dozen furniture pads and was provided with 2 dozen.

David B. 
Rating:
4.0

Dropped off after hours. Facility grounds are well kept. The U-haul return website, I believe U-haul share, is very easy to use.

PHILIP W. 
Rating:
3.0

When I got ther they said my reservation was canceled. Only had smaller truck available. When returning, the records were incorrect so I was charged a gas surcharge. When I left gas was at 3/4 but records said it was full. They did correct and remove the gas charge. Overall not a smooth series of events

BRUCE G. 
Rating:
3.0

Was not able to correct the mileage before we turned in the truck

Emery S. 
Rating:
4.0

I used the van for a week , could of been a better rate for a week or maybe they didn't tell me

JAMES C. 
Rating:
5.0

nothing. everything is excellent at that location.

ROBERT S. 
Rating:
5.0

Nothing that I can think of . Your prices are reasonable , your equipment is excellent, the employee's was excellent . The only thing that disturbed me was one of the employee didn't have his mask covering his face .

DEBORAH W. 
Rating:
5.0

Billing process needs to be improved. I reserved a cargo van, estimated mileage at 100 or less, and two mattress bags. When I got to the location, the U-Haul version showed a bunch of moving accessories had been ordered too, which totaled $81.40. The agent supposedly cancelled that (it is still on my credit card), and as of this writing, my credit card shows $89.93 total charged by U-Haul, and the correct total should be $85.32. I suspect U-Haul will issue a credit for the overcharge eventually, but it shouldn't be necessary for the customer to do double check U-Haul's charges.

JOHN A. 
Rating:
3.0

Better customer service skills with customers not saying take it or leave it when you find the odometer reading is over by 100 miles being a business and having customers to take care of I had no choice but to take the truck today I bought be a truck so that I would never have to go through the same issue again but the return was amazing I forgot something in the truck and a young lady chased me down to make sure I didn't leave without my items I would thank her a million times $900.00 was in the folder she didn't go through the folder or my belongings thank you ma'am

Christopher B. 
Rating:
5.0

I was kindly greeted , no waiting , everything was respectfully explained to me on the rental procedures. I was in and out with my rental truck in less than 10 minutes. Returning the vehicle was even easier. Excellent service!! Don't change a thing.

RICHARD S. 
Rating:
5.0

Employees were friendly, and all was in order. Just the outside of the truck was not clean.

John C. 
Rating:
3.0

The employee had no idea the truck was coming. Which we found strange, but the took the truck.

ROBIN K. 
Rating:
5.0

Nothing... but Maurice was fantastic!

Kelley G. 
No reviews have been submitted for this location.

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