One way rental--moving college child home due to COVID-19...drop off location has inaccurate mileage allowed number and overcharged us at check out. Our contract states 69 miles allowed while pick up location states only 34 allowed. Your computers need to talk/share information!!! Now I need to request a refund when a manager becomes available.
Moving Truck Rental in Parma, OH at U-Haul Self-Storage of Parma
Moving to or from Parma, OH 44130? Get FREE truck rental rate quotes at U-Haul Self-Storage of Parma.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Self-Storage of Parma
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Parma, OH.
Cargo vans and pickup truck rentals in Parma, OH
U-Haul cargo van rentals and pickup trucks in Parma, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Parma, OH 44130. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
In-person customer service was great; the online site/app was horrible. I was hoping for a no-contact experience because of coronavirus, but the inefficiency and redundancy of the online process made that impossible. Luckily, the associates inside the facility were wonderful and solved all of the problems. Good job maintaining safe distance inside the store.
Nothing everybody did a good job this time better then last time. Hope they keep up the good work
Great job,great service,great people. A clean place and good customer service.
Thank you, great service ..
Next time a manager says he will place a credit for future use give it to me in writing !! Honor your word .
maybe someone meet the customer outside when returning a rental
Gas was a tad under 3quarters of a tank when I got in the truck & he marked it at 3quarters of a tank I took it back exactly as it was with the tad under & he charged me an additional $9 for less then 2gallons of gas that is only $1.68 a gallon at the moment. Never had this issue at the other Parma location. Very disappointed.
Where do i begin it was truly the worst experience ever i got i ask this guy if he work there he said no but jumps on a computer Brian comes out to start the transaction and scotty had to finish them scotty ask Brian go finish something outside they start arguing in front of me And my friends are you serious is this a business or boo boo the clown conpany.
Clearly state there is a mileage charge up front. Be sure to make sure the check engine light is off.
Be honest and explain all cost of what happens if you dont return on time . I got charged an extra 100 for a reservation that had to be canceled because they did not tell me when I got my contract then I tried to get someone after hours on phone and was put on hold for about a half an hour and nobody picked up I feel like that wasn't fair to me
Picked up a cargo van, fast and easy pick up and return. The staff were great friendly and helpful, I would definitely use this location again.
Mr Moruce was very helpfull so the girl checked me in.
Truck seemed dirty, likely just old, however some of the interior was damaged and after driving a mile away I discovered one of the headlights was damaged and hanging out.
Very friendly and helpful staff, they made the pickup and drop off transactions very smooth and easy. Very nice facility and equipment
The location is convenient but the staff Does not seem eager to help. Our trucks windows were dirty, it shook to the point we thought it would break down then the engine light came on. Overall not the best experience but it got us from point A to B without any other option.
Mikayla Mlady took care of everything from start to finish. She was professional, answered all of our questions, and told us about the current promotions available. I will rent from this location again and hope to be assisted by Mikayla on my next visit.
I didnâ€™t have anything to complain about. All went smooth.
THE TRUCK FRONT END WAS ALLL OVER THE ROAD....COULD NOT USE IT BUT 1 TRIP........UNSAFE TO DRIVE...THE MANGER GAVE ME NO $$ BACK.. AND DID NOT COME OUT OF HIS OFFICE TO TALK TO ME!!!!!.THE TRUCK SHOULD GET FIX....ONLY PUT 15 MILES ON IT....I WILL NOT GO BACK TO THE LOCATION
I dropped it off after hours.
Everything was great. Great experience!
Rates higher than most of uhual in area. No way odometer reads miles correctly...Truck was old and ran horribly. Wouldn't start twice..
I ordered my truck online and bought a mattress bag to be picked up earlier than the truck so I could have it ready for the move. Well I get to the store and the girl at the counter tried to give me the wrong bag and when I asked for the one I ordered and PAID FOR, I was told they were out because someone came in earlier and bought all of them. I ended up having to buy the cheaper one and asked to be refunded for the one I ordered but never got it. Then the online pickup for the truck was a pain and took forever. Definitely not the easy way I had hoped for. Finally after all that, i ended up needing to extend my rental (originally thought 6 hours was plenty of time but I was wrong) and when I called the person on the phone was rude and had an attitude because I wanted to extend the rental for the entire 24 hours that I was allowed. The truck was nice and clean so at least thereâ€™s that but definitely need to improve in customer service and not sell stuff that was already purchased.
Everyone I dealt with was very helpful. I would recommend this location.