The owner of this business was extremely rude. He did not care that I was having difficulties accessing the keys for the vehicle (they are contained in padlocked boxes). He said that he didn't have time to deal with me, told me to call UHaul, and then left the location. He eventually returned and assisted me after borrowing a cell phone (neither his cell phone or his computer worked). In all it took over 45 minutes to get the keys to the truck. He evidently does not care about his customers, or his UHaul business. Will definitely tell others to avoid this location.
Moving Truck Rental in Patterson, NY at Putnam Lake Garden Center
Moving to or from Patterson, NY 12563? Get FREE truck rental rate quotes at Putnam Lake Garden Center.
Get FREE moving truck, pickup truck and cargo van rental quotes at Putnam Lake Garden Center
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Patterson, NY.
Cargo vans and pickup truck rentals in Patterson, NY
U-Haul cargo van rentals and pickup trucks in Patterson, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Patterson, NY 12563. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I spoke with Don upon arrival at rent center. Told him I did not order or need dolly or pads. He assured me they were removed from order. I called uhaul center after seeing these items still on order. I was assured that they would speak with Don to confirm what I said. My gran-daughter is moving and I have told her DO NOT us UHaul they rip you off.
Your system for registering and using smart phone absolutely sucks! Terrible
Inform customer's of the mileage fee ahead of time. Real shady pick up location.
There was no paperwork to walk away with. However, the gentlemen that helped me was so amazing, friendly and helpful, nothing else mattered.
No issues other than the initial pickup!
Nothing really, except make clear to folks that you schedule pick ups by appointment at this location. I called ahead of time and it was no issue for me. Others may not, unless they know. But it was a good experience and I would definitely recommend the location to others.
My phone didnt have data service at the location so it took 1.5 hours to get the truck since it was an unmanned location. Going to another location that has service wouldnt allow me to do it because of the gpa location requirement. unmanned sites with poor service should have wifi available.
We didn't have reservation and they were able to find us a cargo van close to where we lived in short notice.
Horrible customer service, no hello, good morning or Thank you.
Rented pickup for 24 hour period.Did self pickup 7 am sat returning sat at 8 pm & app wants to charge me for 2 days.Was told a service rep will contact me in 48 hours.
Everything was great. Don was excellent.
My preferred location was 10 minutes from my house. This location was 50 minutes from my house so it was a major inconvenience to drive so far to pick up the truck.
over the course of four days and the day of rental I asked for a one way rental I even gave the rep the address of the drop off location . when I returned the truck I found that the rep had rented me the truck as a round trip which ended costing me nearly 200 dollars more than I had budgeted would not return or send others to this location
Self pickup is a disaster
The gentleman that assisted us was helpful, prompt and courteous. The price was reasonable and the location was super convenient. Will us this service location again!
Service was great. everything was quick, professional and courteous Thanks for all your help
fix the truck, got hot on us on the way out to colorado and also get a stand alone u haul shop instead of having it inside other businesses that can get in the way of representing your name. It became a big hassle to pick up our truck and then it was disgusting inside from previous people smoking in it.
Don should simply continue what he's doing. He runs a very friendly, professional, accessible location...a very positive experience for us!!
Don went above and beyond....from having the van warmed up for us upon arrival, to coming to our rescue when I accidentally dropped our house key into the key return box at the end of the day. He was there in a jiffy to save our day. Fantastic customer service. Brand new fleet of vehicles. Highly recommend Don's franchise!!
none this place was amaxing. he was great had tge truck warmed up when i arrived!
I will never rent from U-Haul and will NEVER recommend them. In fact I will make sure I tell others to avoid them at all cost. It is ridiculous what we had to go through just to pick up and drop off the vehicle and then to get charged an additional 30.00 fill up service fee and a fuel sales fee of 32.73...NEVER AGAIN This is a rip off and a scam. DOL NOT RENT FROM U-HAUL.
Not a thing!! This was the best rental experience I've ever had! I rent alot of cars mostly but i have used UHaul every time I've moved(that's 20x). Excellent!