The pick up location was changed by U-haul by one hour. This delayed my move 2 hours. I reserved a 10 foot van on June 12th (over 2 weeks in advance) in Norman Oklahoma, for pickup on June 28th. On June 27th, one day before, I receive a call from U-Haul regarding the location change. This cost me more fuel and more time. At drop off in I get charged by U-Haul an additional $27.62 for fuel. I do not feel valued as a customer.
Vit J
Standridge Tire Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pauls Valley, OK 73075
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was difficult picking up the truck with the location closed. Had multiple issue's using the website. Customer service was very helpful & assisted with navigating the issues.
Chris JThe check in and out was very simple. The truck was well maintained and clean. Would rent from u haul again
Shaune TNever saw or spoke to the drop off location so, “na”.
Keith MVery helpful and friendly staff.
MATHEW N