The Uhaul counter was inside a convenience store. The man was helpful and said to just park the truck on the street behind the store. The strangest part is that there is a big Uhaul rental place not even 1/4 mile up the road.Kevin B.
Moving Truck Rental in Peachtree City, GA at Pit Stop #28
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Peachtree City, GA 30269
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Awesome customer service!Alexandra L.
Site went down, caused an hour delay and caused us to be late. Then someone over charged. Gas usage was false. Have photo documentation. Charged for insurance when I have insurance to cover the truck and had taken it off the request. Will be contacting U-haul in regards to false charges and misuse of information. Also reporting to BBBWillis L.
Very professional, great employees and equipment perfect. ThanksAlva W.
having a truck in a busy convenience store is not idealJAMES C.
After we returned the equipment I got an email saying we never returned the equipment.... I still don't have a confirmation saying everything is turned off.kyle G.
Cashier was not trained for rentals, had to call Manager after she tried to turn us away. Appliance dolly was not available. When we returned, we had the most unprofessional, rude cashier, that refused to accept the return, refused to contact Manager, sent us across the street to a location that was closed and that we couldn't return. Went back because U-Haul CS rep told us we had to return to same location. She was even more rude than before, even with the U-Haul CS rep, who told her that she had to accept return. Why offer the service then not train your employees to issue it? This was awful!!!Travis W.
Kim had very good customer service skills. Very helpful and friendly.VALERIE A.
The customer service rep Taylor was amazing! She was very helpful even though we had to wait longer on our truck than she wanted to.clarissa T.
The uhaul company called me at the time I was going to pick up my reserved Uhaul to tell me they didn't have one available. It was confirmed guaranteed 4 days earlier. I was told that for any reason they didn't keep their promise I would get$50 back.I was put on hold with another representative for 50 minutes and she never returned to the phone before I hung up.In the meantime while I was holding we drove to the 2nd location then the 3rd.Finally at Pitstop they had the truck I needed except the previous customer had locked the keys inside the truck.We called another representative. He authorized for me to call a locksmith which cost me another $200 right away.I will be reimbursed in a few weeks. Long 4 hour confusion I finally got to rent the truck.They said I could only have it 2 days instead of the 8 days I had reserved for.Needless to say I used it for the 8 days and got my job completed with no help from The company itself.The truck was great and easy to drive.The company needs to train all representatives correctly at handling procedures.And have extra keys at location to be able to get into trucks.Kelly H.
People here are very professional and efficient.John K.
I ordered a dolly with the uhaul, but it was not provided.Andrea S.
Equipment was clean but the warning light for a tire service was onAshwin P.
Had my debit card when I picked up the truck. When I brought it back I had to pay the whole amount again, but in cash. So I double paid. Never using u haul again.Chastity C.
The cab could have used a wet cloth wipe down, at least. Overall, though, the truck ran great and women at Pit Stop accommodated the changes that I needed to make to my reservation. Good experience!Mary P.
The workers at the pit stop did not know how to use the computers, the bed of the truck was dirty and we had to sweep it out ourselves, they overcharged us from the amount we were quoted when we reserved the truck, and the truck was unlocked when we got to it.Andrew S.
Get rid of your mileage counting. Others have a flat rate for an allotted time. Especially this location. You HAVE to return this one to the same location, so most people want to rent it for local/hourly instead of one way or similar. Paying for the truck, the mileage AND the gas. That's a bit much, when there's others out there with HIGH competition. Please consider strongly.MICHELLE H.
Did not have a dolly that I requested nor did they have any pads or blankets to cover and protect my furniture. Check out took a long time and neither of the people there seemed to know how to do a rental. They finally figured it out and handed me the key and receipt. I never signed anythingJulia T.
Customer service was helpful, pleasant and quick.FRANK H.
The girls in the store especially the one that helped me check in and check out was so nice and helped me out so much. Great customer service!!Stacy P.
Thanks. Easy and fast!linda S.
Best rental experience ever!!! Use these people!!Curtis B.
The costumer service I received at Pit Stop was absolutely deplorable. Serious lack of knowledge on procedure, no communication to customer. When I drop the truck today I wasn't even so much as greeted. Then when attempting to ask about the 56.03 charge from the day before and attempting to explain that the guy from pick up said it would be on the account as a pre paid, I was cut off numerous times. I told the lady to stop interrupting me please, she lost her temper and raised her voice. I had one question and just wanted an answer. IT WAS ABSOLUTELY ABSOLUTELY ABSOLUTELY THE WORST EVER TRUCK RENTAL EXPERIENCE I HAVE EVER HAD! I would hope in the future UHaul picks better reps for their company. I am no longer a Uhaul costumer.Kyle K.
To whom it may concern, I used a U-Haul truck this Saturday morning (July 16th) in Peachtree City, Georgia. My experience with the vehicle was fine, but I experienced difficulty acquiring the truck. I had originally reserved a 10' truck online at the Peachtree Self Storage site. Upon getting there, I was informed that the truck I had reserved was not there, and that no other truck was available. The staff at the storage site called U-Haul personnel and my account was transferred to a U-Haul site at a Pit Stop. I drove to the first Pit Stop location listed on the U-Haul website, and there I was informed I needed to go to the other Pit Stop location in Peachtree City. When I got there, I was told that all trucks were rented out for the day. I insisted on the staff there calling U-Haul, and I was able to get a 10' truck for my needs. In all, this took about an hour. My reservation number is 20399763. Online I recall seeing a disclaimer that if a truck was not available when and where a reservation was made for, a $50 refund would be provided. As someone who has used U-Haul in the past and plans to continue using U-Haul in the future, I believe this situation calls for the refund to be provided. Please let me know what steps I need to take (if any), and I appreciate your help in resolving this. Sincerely, Matthew Mosgrove firstname.lastname@example.org (770) 655-0235Matthew M.