Well I was very upset. I went to 2 locations trying to find a trailer 6 x 12 or smaller the first location said to go this other place because they had one ; then they sent us to Simpsonville SC and they didn’t have one. The last try to help use finally find one in Pelzer SC. So we spent like over 2 hrs driving around to find one. The lady helped us and she did the reservation for us and prices it at $157.38. Well we finally made it to Pelzer SC and the man wasn’t there to do the UHaul rentals and they lady had to call him. So we had to do everything over the phone but I was so upset because he said it wild be $182.32 I said I have this paper she printed for us and it said $157.38. He said the price he has is this ; or literally I had to take it. We live like 2 hrs & 15 min away. . This was really tiring driving all around forever just to find one and then have to pay more. If you want me to upload the original receipt I will . I just don’t know why he wouldn’t go by the reservation ticket.
SUSAN R
Old Hundred Grill & Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pelzer, SC 29669
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Customer Reviews
- 3.5 Average Customer Rating
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Up to date tag on unit
Michael DThe gentleman i spoke to to rent the trailer was over the attendants phone at the gas station . It was odd but no issues in the process .
Ronald RTruck wasn’t cleaned
CRAIG PUhaul itself needs to improve customer service and it's app. This was the 2nd location I had to go to so I could find the correct trailer. And this location was 45 minutes from the 1st location. Then trying to drop off the trailer was a a huge hassle. Overall Uhaul was very disappointing, but this location was a good experience.
Christopher L