First, lost a lot of time, lock was in the wrong box, couldn’t get the key, then on the moment to return it, the app was charging me for gas after I left it with more gas than when I picked it up, then , i load all pictures the app asked me and have to wait for an hour for the app to loaded. Very disappointed.
Daniel G
Marathon 184
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pembroke Pines, FL 33029
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Customer Reviews
- 3.0 Average Customer Rating
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Checkin process was very complicated. Person at counter did not help at all. Checkout was longer than expected because pictures would not be accepted. Overall not a good experience
Ivan TIt was empty had to put gas in it also the attendant was not very cooperative.
OLIVER BGas station shift afternoon bad customer service wasn’t helpful
JESSICA SI have continued to have issues with the app when trying to download the required photos. I called but I understand that you were closed for Christmas. No other issues on my end, just wanted to make you aware of the continued issues that I experienced with the app. happy New Year!!
ROBERTO G