There was nobody at the location even during open business hours. I had to contact uhaul to figure out how to get access to my uhaul rental truck while by myself in not the best-looking neighborhood.
Michael R.
Custom Specialties RRR
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pensacola, FL 32505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They moved my reservation to a bad part of town and I was left there for two hours alone only to be called after I was on the road to say I had a reserved truck at the original location. This took over two hours total meaning the movers had to leave before they were done. This whole fiasco ended up costing me over $600.00 extra that Uhaul should compensate me for.
Deborah S.I rented a truck for 10am. I showed up at 10am to pickup the truck and the shop owner didn't show up to open his business until 10:25am. The truck was not ready for rental. It was dirty inside the cabin, the rear stowage container was filthy with mud and debris from the last renters. The gas tank was 1/4 full. I didn't leave Custom Specialties with the truck until 11am because of the different discrepancies. I recommend being prepared for customers when they come to pickup their rentals, as they might be on a schedule as well. I recommend cleaning and refueling the trucks to turnover for the next renters, if the previous renters did not do so.
Noah P.Probably the best location I have rented a UHaul from. Outstanding knowledge and great management
Timothy R.Prompt, friendly service.
Zenobia D.