Moving Truck Rental in Phoenix, AZ at U-Haul at Shadow Mountain

3988 reviews

16226 N 32nd St   Phoenix, AZ 85032

(602) 992-0051

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(602) 992-0051

16226 N 32nd St
Phoenix, AZ 85032

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Phoenix, AZ 85032

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3988 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Service was excellent but the truck drivers side door rattles like something is loose, the front end needs an alignment cause the steering is all over the road, the hand truck was not in the truck(luckily I didn't need it), and the light was on the said tow?? Otherwise I'll return there the next time that I need a rental!

STEVEN B. 
Rating:
5.0

Your 24/7 moving system sucks, but this location and it's great service made up for it

CHRISTINA P. 
Rating:
5.0

I was unable to call the location directly and the customer service hold time was over 20 minutes. Give a direct number to customers who are renting equipment.

Thad H. 
Rating:
4.0

More counter help.

KRISTY S. 
Rating:
5.0

Sal was awesome! I would rent front him any day and will refer my friends to him, as well!

DOMONIC C. 
Rating:
5.0

Nothing I love the uhaul location.

Robert F. 
Rating:
5.0

Always a great place to get stuff, never had an issue here

Michael J. 
Rating:
5.0

I have been renting here for many years. Victor is the best! Highly recommended this location

Shawn S. 
Rating:
5.0

The manager and crew at this location are always excellent, friendly, and helpful.

ANDREW B. 
Rating:
1.0

Never again. I dont willingly give my money to thieves. I dont like it when people lie to my face.

THOMAS S. 
Rating:
5.0

Super-helpful getting the trailer attached safely while explaining how to do it and why it matters!

Karen F. 
Rating:
1.0

There was a huge gash in the tire when we got the truck, the brakes were hard to work, and the person who helped us was extremely rude and I was told I would get a discount if I returned it back to this location and I didn't get a discount or the 80 miles that I was promised and then was charge extra for driving it the 20 miles up back to this location. I have never been so displeased with service from you guys before

MAXWELL BRANDON C. 
Rating:
5.0

This was the best customer service I've had at any location! The employees here are friendly and provide great service.

ERIK B. 
Rating:
5.0

Excellent service from the moment I walked, greeted with a smile and good morning joke, to the checkout was easy and just awesome!!!

Rodger L. 
Rating:
4.0

Better deals

YVONNE P. 
Rating:
2.0

Remove used masks under the seats. Have furniture pads available when directed to the store by a UHaul cost rep. when they are part of the reservation. Location states they have no knowledge that pads are needed.

ROBERT W. 
Rating:
2.0

Front desk lady is extremely rude and a terrible employee for your business. Drag your feet with attitude. On the phone with bluetooth , just ignoring questions and continuing to talk on the phone. . Never seen a worse example of somebody that drives people away. Called my contact to confirm and was very rude to her and hung up the phone without saying bye. Unpleasant experience for sure

Brandon O. 
Rating:
5.0

Very helpful customer service, super friendly.

Yevette L. 
Rating:
5.0

They are very friendly and helpful, the same with the other location on Mc Dowel Rd and 49 St. where I rented another one last week. Last year I went to rent one at the Cave creek location and the manager went to help me and he was a JERK, after that I didn't want to used UHAUL for a while but I decided to go to a different locations even when Cave creek is next to my house.

ERIC B. 
Rating:
5.0

I have rented from this location about 8! times, Victor is the best!!

BRUCE D. 
Rating:
5.0

I would prefer to receive truck with a full tank of fuel rather than guessing how much I should put in prior to drop off.

KENNETH C. 
Rating:
5.0

How aboutt Snacks, music playing, maybe a T.V. playing while waiting... other than that-they're 5 star.

LUIS M. 
Rating:
5.0

Excellent service very knowledgeable help full people will go the extra mile for one

VICTOR A. 
Rating:
5.0

Vinnie was a great help!

PATRICIA D. 
Rating:
5.0

Great guys... ready, willing and able to take care of our needs, no matter what they were! Easy to get to. Had parts available that we may need, which we did! Definitely will be back!

BRIAN C. 
No reviews have been submitted for this location.

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