Customer service attendent locked the doors and disappeared as i was returning the keys. I dropped them in the lockbox .
JEPHETH O
Cave Creek Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Misrepresented the terms of the agreement
NOAH GIt is a gas station. Almost stepped in dog poop getting into the van. Another van was parked behind my rental and the person told me to move it. She did not care about any service. She advised the dolly I wanted was not there, I had to go to another location to pick it up - very inconvenient. So I had to take another 20+ minutes out of my way to get a truck. Then I was advised I only get 50 miles - I was moving to a place 25 miles away - so I get charged for the overage! I can’t believe I only get 50 miles.
Erik TWell the manager was no help but the other employee was nice and very helpful this was a guy the manager was a women any way and it seems like I got charged too much but idk
Dennis KNeed more cuatomer service. Need employees to answer the phone. It is very difficult to get through.
Luis M