The only employee was very friendly and helpful but too much going on running a gas station/convince store and act as a rental agent. Truck was very low on fuel but was reported to have 1/2 tank. Although discussed was not corrected. Unable to provide contract at time of pickup due to internet issues. Again, employee did her best to provide a good experience but seems to be setup to fail. Truck also had terrible brakes as rear brakes appeared to be saturated in gear oil from leaking axle seals.
todd m
Cave Creek Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Don't advertise you can get dollies and stuff from the location and then tell the customer at the last minute that they can't get it and then send them all over town chasing one that won't give it up
Brian GMost rude clerk I’ve ever encountered.
STEVEN BU-Haul contacted me the day before my rental and promised me the moon if I would pick up the truck at 32nd St and then return it to Cave Creek, my move would have been less than 10 miles total if I could have picked it up on Indian School, 1/2 mile from my house, but they promised to reduce the daily and mileage charges and throw in a furniture dolly and blankets, so I took the deal. I did not get a furniture dolly and they still charged me for gas...17.5 miles of my 28 total miles was for delivering their truck! Why was I charged $30 for gas I would not have used?
Keith SThe truck smelled so strongly of cigarettes smoke it gave me a headache. The engine made a whining sound that made the headache into a migraine. It was a horrible experience!
Heather S