Quick, professional, and very helpful. Thank you.
RONALD L
Underground Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, NY 13135
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Store was closed. Used online to return
ANTHONY JI was given the key to the U-Haul and went out and had to clean the snow off the truck myself. Second, it was stuck on a sheet of ice. It look me another 45 minutes to wait outside while the guy running the place figured out a way to get it out. He kept telling me, “You should have gotten the insurance". I didn't have that funny. He finally got it unstuck by using a small truck to tow it off the sheet of ice. Meanwhile I was freezing and wasn't dressed to be waiting outside for 45 minutes. I would have waited inside, but the person working there had been smoking inside and it reeked of cigarette smoke. I was finally able to begin driving the U-Haul when the truck was almost stuck once again, due to the parking lot not plowed out. When I got onto the main road, the truck started to shake once I got to 45 mph. It felt like it was going to break down. I was able to move stuff over the weekend, but it was stressful as I thought the truck would either break down or get stuck. Overall, it was a bad experience. I have used U-Haul multiple times in the past and had no issues. I would not recommend this location, and it may be time to retire that truck.
MICHAEL ODidn’t have the truck I reserved a week in advance so I had to go 30 miles out of my way and pay for it
Aidan SAbsolutely a great experience and Victor was very easy to rent a truck from.
THERESA M