Keep up the courtesy and support
Jude O
American Self Storage of Pickerington
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pickerington, OH 43147
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The experience that I had renting from this U- haul location was horrible. We arrived to pick up our truck rental at 12:10 pm,5 minutes before our pickup scheduled time, and no one was there, the building was locked, with the lights off. My husband had to call customer service, and be transferred to different people before being connected with someone who could help get the lock boxes open to find there was not one keys for any truck on the lot in those boxes. My husband set on the phone for 30 minute until finally someone reached the person that was supposed to be there working this location. 30 minutes past our pickup time on an extremely hot day the lady finally pulls up with the biggest cup of cold soda from Wendy's I have ever seen and said that she had just come from the hospital. We finally get the keys to find the truck has no gas in it. We took the truck because we were already behind schedule for the things we have to accomplish with the truck. Upon returning the truck 3 hrs later, we had questions about the gas because the app was charging me for gas and we wanted to talk to someone about the charges, and again no one was there all the lights off at 4pm an hour before closing time. I will never pickup from this location again.
Ebonie BEasy
Greg CI visited this location a week in advance to find out their drop off policy. I don’t believe they are open on the weekends, so I would call before your pickup or drop off. They were very friendly and the location is quiet and smaller and part of a storage unit facility. I will definitely recommend them.
ANTHONY AVan was perfect for us. Nice ride and we were able to use the Apple Car Play functions.
Sandra H