Professional staffTerry W.
Trailer Rental & Towing in Pickerington, OH at American Self Storage of Pickerington
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Pickerington, OH 43147
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The pick up center is about what I would have expected. The lady running to location was very kind. The back of the van was very, very dirty. Actually disgusting. So bad that I sent images to my friends. Was wet and just dirty. I understand this time of year being winter and all but I would guess that the back of that van has never been wiped down ever.Jeffrey T.
Took 20 minutes to get key out of box. Need better system to retrieve key.Kimberly S.
It was an easy rental experience! The lady was awesome! Her customers were just as awesome....lol!Metta F.
Every about the rental transaction was simple and streamlined. The rental location staff was very sweet and helpful. Thank you.William M.
Nice women who checked me in. Keep up the great work. Thanks again! JohnJohn D.
Great service, very accommodating.KENNETH R.
The lady at the office was not wearing a mask, she didn't have the appliance dolly ready with the truck.Jeannie H.
The U-Haul app was quite challengingâ€”not allowing information to be entered until the day of rental; difficulties connecting and worthless needs for incremental references!?!?. Spent 30 minutes to get the keys then lost connectivity againâ€”-WORTHLESS.STEVEN W.
Have the employee not smoke directly in front of the door when not servicing customers . When I walked into the location following the employee, I felt as if she'd been smoking inside the smell was so bad. Additionally I was charged for materials that I never ordered or used.Angela B.
I did self-service pickup and drop off. The process took a long time (30-45 minutes) and required a smartphone (I don't have one so I had to borrow my wife's). Even though I showed up on time to get my truck, the self-service pickup process took nearly 45 minutes, and they did not adjust the drop-off time backward by the same amount, which I thought was unfair. Also, my truck was clean but it smelled like cigarettes and gasoline. Those are smells I like but I not inside a truck.Nadav Z.
Returned the truck before store closing, but it was closed therefore, had to do mobile return . Very difficult process and would not recommend it for future returns.Chun Mei K.
Service was great, I have no idea how you can improve on excellence.DONALD B.
The truck we got did not have a full tank of gas nor was it clean. I had to sweep it out before I could load it. Also, the person at the facility was not only not helpful, but made it clear that she was only interested in a payment. She was rude and totally unhelpful. She did not know what the meaning of service is. I will not be returning this facility at all. I paid too much for too little.Charles K.
Nothing really. Pretty easy pickup and drop off. I was pleased with the servicePhilip D J.
Quick friendly service. In and out without any issues. Will use again if the need arises.Gregg M.
There were only 4 furniture pads on truck, I requested 5 and the dolly seal did not have a zip tie on it and I didn't use it at allKevin L.
Excellent service, very professional and easy check in. Truck was very new and clean. Highly recommend!Dana R.
Very pleased with the location and ease of pick up. The van could have been a bit cleaner-had to wipe out drink holders as they had spilled, sticky liquid in them. I was a bit disappointed that the very friendly, very helpful representative, Tracy, didn't wear a mask when we were completing the paperwork. Overall, great experience!Tracy H.
Tracey at American Self Storage is absolutely amazing! She went above and beyond to make sure I chose the the right rental for my needs! Highly recommend this location!Debra H.
Figuring out the brake system of the vehicle was a little tricky at first but everything else went very smooth. Was able to get my van during the closed hours very quickly. Returned the van and dropped the key. After inspection, I got my receipt and everything was done. Very pleasant experience. Will recommend the service for anyone looking to move some things.Mujeebah K.
I rented a Uhaul van on August 12, 2020 to move my son into his college apartment when I had the absolute pleasure of being assisted by Tracy. Tracy was friendly, knowledgable, professional and patient. Tracy made the my renting experience seamless and easy. I would highly recommend renting a moving truck from this location.joey R.
Wonderful experience for the day.nancy B.
You have to clean and maintained always. It had too dirty and very bad smell. It is not a way to business Thank youRiddhi K.