At the end of the day the rental worked out well. The truck was so so for cleanliness and seemed to work well. My bill was incorrect and there appear to be issues with what the app says and the web site. Uhaul fixed the rate issues. Thank you. The app is still being fixed. It can be very stressful renting from Uhaul as uhaul does not appear to confirm that you will actually rent the vehicle requested at the time and location requested which is a little bizarre. When uhaul changes the location this impacts the mileage charge which is an issue if the mileage is greater as often mileage is the largest expense.
ERIC B
Pitt Meadows Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pitt Meadows, BC V3Y1Z1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent customer service, and their trucks are in excellent condition.
NICOLAS RI have great service from the location staff. However when I got a truck it was dirty inside (like having mix of sand, mud and dry concrete). I assume it was used to move building materials and was not cleaned after that. I noticed it only later and decided do not return to the location, however when I returned truck - I received a receipt with cleaning fee. I returned the truck in the same condition as I received so I do not agree with that fee (I used it to move boxes and furniture). Unfortunately, no one responded to my email, I sent for the mentioned issue.
Valerii OI wasn’t aware of the cleaning fee.
GLEN SMy initial reservation was for a cube van with a furniture trolley. Both were showing as available and I had booked days in advance of when I needed them. The day before I was to pickup my reservation I was called by UHaul and told the cube van wasn't available and was forced to upgrade to a 10' Truck. Why did I say forced? Because if I said no the entire move would have had to been cancelled. When I showed up for my reservation I was than informaed the furniture trolley wasn't available either but I could use an appliance trolley cause, "they're basically the same" NO, one has 4 wheels you place furniture on and push along the other has 2 wheels and you have to leverage whatever you're carrying. Also, picking up can take longer than usual because it's just the store attendant doing the pickup and if it gets busy with store customers you're asked to step aside so they can handle the other people.
BRIAN R