Clerk was very unknowledgable about the pricess, told me I couldn't have my key without a four letter word. Tried to have me take a differe t truck. Didn't want to release the truck without the owner of the store's OK despite me showing all uhaul documentation.
Daveen M
Greenfield Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pittsburgh, PA 15217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was no place for me to park the truck. I had to put it in an alley, blocking the alley. I dropped the car at 6pm on Saturday, but they registered me as returning it at 10:30am on Sunday.
EMIL NI did the mobile pickup used the code to unlock the key, and the store keeps the keys inside the store and not the lockbox. Thankfully they just opened. The truck wasn't ready, then. I got into the truck and it was below E. This is the fourth time this month I've rented a U-Haul, and this was the worst experience.
JAMIE MVery good customer service. Very kind and happy people.
Rhonda WI chose to pick up keys in store and the store clerks had literally no idea what they were doing or how to help me.. They didn’t even know they had a cargo van there for me to pick up. Not sure if it was cleaned or looked at at all since the last renter. They just told me to call uhaul because they didn’t have keys inside, that they were in a lock box and I needed a code from the website. It wouldn’t let me try to get a code because I chose to pick up in store. After the clerk calling his boss and me having to talk to him on the clerks cellphone, they figured out the keys were inside and they just gave them to me. Then I got in the truck and the change oil light was on. The pick up took about 45 minutes to figure everything out, it was just a mess.
Gabriella L