I would only recommend this provider but not anywhere else. The place in Pine Grove, Ca was where we booked the truck. We went there at the appointed time and was told we had to drive an hour one way to pick it up. He didn't tell us we had to drive another hour to drop it off. That's 3 hours and extra miles on the truck. The drop off was closed when we arrived. I called them 4 weeks later and asked when he was going to mail the the deposit. He stated that he didn't write checks nor did he mail cash. I had to drive an hour one way to pick it up. This is the last time we will EVER use U-Haul.
JASON R
Vintage Transport Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Placerville, CA 95667
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Online ordering is a joke an inconvenient when you can't even get proper reception to upload items at your facility. In the end the worker did it for us, even after stating some people have issues on this part here, Why couldn't she just do it from the beginning in the 1st place?
RICHARD VThe woman working there was extremely kind, patient, and helpful! Process was pleasant, smooth and fast. Went in 20 mins before close with no problems!
MICHAEL SI did not want to download an app that I might use twice a year, nor do i have the data to do so. Please add QR codes and the option to use the website for mobile drop offs, it made the process so much longer just figuring that all, which is the only reason I reduced my experience by a star. I wouldn't do a mobile drop off again, it was too many pictures and all of the things. I understand why, its just after a long move the last thing you want is to detail a van drop off, you just want to drop off the keys and go, which is why I paid the extra $15. If you get the insurance and there has been no reportable damage you should be able to just drop. Lastly, the engine was on my vehical, which didnt make the experience pleasurable, and also not an expectation.
FLORENCE PI love these people, because I am always greeted with professional kind help during stressful moves. They are calm, helpful and they always have taken care of me. I will go no where else and I will always recommend them to all my friends, family and our community of placerville. Thank you so very much.
TAMMY G