YOUR RESERVATION SYSTEM STINKS. WE ASKED TO PICK UP TRUCK AT LEVELLAND BUT THE DAY BEFORE WE FOUND OUT WE HAD TO GO TO PLAINVIEW, WASTING MY WIFE AND I ABOUT 2.5 HOURS THAT WE NEEDED TO BE PACKING & LOADING. SAD TO SAY BUT THIS IS APPARENTLY A COMMON PROBLEM WITH UHAUL. WE HAVE HEARD THIS KIND OF STORY PREVIOUSLY. MY BROTHER & MY BUSINESS PARTNER BOTH HAD PROBLEMS GETTING THE TRUCK THEY HAD RESERVED.
RUSSELL P
Easy Stop Storage Plainview
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plainview, TX 79072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was ready to go and a simple process.
Gretchen MNot the pick up location we chose on our reservation. Had to drive 60 miles each way to pick up the truck.
Christopher WThis location was not open on the weekend so I had no interaction with anyone at the site. I had trouble changing the location services on my phone to complete the online process. However, I did call the U-Haul helpline and they assisted me with that process so that I was able to complete the return. I chose “not applicable” for both the personnel and location questions because the facility was closed on the weekend. Yet your survey did not recognize that selection.
Elizabeth BSeemed different than prior experience, entire conversation was based on the attendant expressing to us that we're charged for everything verse offering the use at a charge, seemed aggressive but our goto uhal place was out of trucks possible not using them again if can avoid
april l