The website did not work properly. it kept locking up. I tried to turn the vehicle back in for 45 minutes. I had to call U-Haul to be able to turn the vehicle back in properly. I was on hold forever. For something that should have taken five minutes 45 minutes is unacceptable
Moving Truck Rental in Plano, TX at U-Haul Moving & Storage of East Plano
Moving to or from Plano, TX 75074? Get FREE truck rental rate quotes at U-Haul Moving & Storage of East Plano.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of East Plano
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Plano, TX.
Cargo vans and pickup truck rentals in Plano, TX
U-Haul cargo van rentals and pickup trucks in Plano, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Plano, TX 75074. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Nina took good care of us!
This was my first time moving on my own, usually I'm just helping move boxes, but this time I was responsible for dealing with getting the equipment needed to move. My friends and family have always (that I remember) used U-Haul, and I have visited over 5 locations in the DFW area. I dropped off a truck and received a storage unit at this facility. Fair warning, it's all kids working there. They dont really know what they're doing, nor do they seem to really care. I kinda feel bad for them because at this rate I see it as the managers fault for not properly training and establishing customer service standards with the employees that U-Haul appears to have at the other locations I have visited. The storage unit/shed seemed well maintained and well protected. The guy who helped me out got the job done, just not super helpful.
Everything was fantastic!! The system was down and the dealer was awesome to help me find a way to rent the truck i needed great customer service.
Drop off after hours was stressful. The website isn't very user friendly if you don't have an account. It took me and another man returning his vehicle right to figure it out.
Return service was slow. (Sunday morning) Seem to be a bit chaotic.
Correct the online problems
Was a repeat customer and will be if and when I need to rent again.
Every thing is good thinked.
Very nice staff. Everyone I dealt with was very nice, knowledgeable, and helpful. Climate control storage was always very clean.
No suggestions. Nicole is awesome, knowledgeable, professional and approachable!
all staff at this location are very friendly.
Service was excellent. Staff was super friendly and helpful. Keep up the great work.
the truck was in pretty bad shape, things broken, roof lining torn up. The advertised charge is $19.95 but actual charges were $106
Friendly staff easy process
The person checking in the UHaul was extremely rude and the people who checked me in Iâ€™ll-informed me of my rentals condition as it was in poor condition and upon telling the check in associates they told us to take pictures with our phones before leaving. Upon check out the lady was abrasive and rude in nature telling us the pictures we took were of no use to her because we did the process incorrectly. She was also not wearing a mask after your advertisements suggest your employees follow social distancing and safe covid practices. I will never be returning to this location.
Gavin has an attitude and should not be working in front of customers. Tanner was very helpful and professional.
Associate was so professional
I have used this location several times and have never had any issues. But, this time I had several issues with the equipment, both the truck and car hauler trailer. Lets start with the truck- You are on the highway driving, and need to slow down to exit. As you start to apply the brakes, the engine doesn't, it starting racing. The engine will stop racing, only after you step on the brakes really hard. Now for the car hauler- The front tire straps (both sides) should have been replaced. I have 20 inch tires and only had (maybe) 3 inches of strap to tighten with (they were worn). The bad chain was missing a hook. Last the jack stand, you had to step on the stand to get it to go down. This trailer should have not been rented to anyone, with out getting these items fixed. This location needs to have better training and follow up verification by management before the equipment is sent out.
The green tag for the dolly was broken, I have not seen the bill yet to see if I was charged for it but I didnâ€™t not request nor use it.
Manager at location went above and beyond in customer service and personal connection.
Location could use training in customer service. Call location was put on hold. Drove to the location while on hold (20mins). Not one customer at any counters and when I arrived and when I complained about how unprofessional they are. I was told they were very busy. Eventually I was made to feel it was my fault. This is the second time I've had a bad experience at this location. I'll be sure to try a different location next time.
excellent service @ the front desk and very clean cargo van. Drop was made very easy. I was there 20 min early and attendent saw me and allowed me to checkout early so I would not have to wait. Many thanks! ...Agapito Benavides
Pretty busy, took a bit to get the truck.
My return was listed on my bill as being 18 minutes late. Actually I arrived close to return time but it took a few minutes to get someone to check me out which took time. I was billed for another day. I find this petty, not customer focused, and will not use U Haul again. I rent cars over 100 days a year and never experience this type of screwing the customer.