When my husband started the truck the Check Engine light was on, he went into the gas station and told him, the response was â€œdrive it until it stopsâ€ and then he laughed. We called the 800 number and was taken care of immediately, a mechanic was sent out to double check. Everything was fine after afterwardsKaren C.
First Street Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pleasanton, CA 94566
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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I didn't like that I was charged for the insurance even though i had and Uhaul never gave me any option to opt out.Satyam S.
after doing everything online for about 10 plus minutes I went into the shop to get the key. Was surprised that the shopkeeper had to validate things again which took some time which can be avoided I feel. While returning it was raining and so taking pics of the truck to say that is clean was not easy since I got drenched totally. This could have been avoided when I already answered it is clean.Raj K.
Everything about this location was fine. My experience prior to this pick up was a complete and total disaster. It was horrible and painful. I Reserved cargo van 12/7 with request to pick up at San Ramon location using 24/7 truck share. The reservation was not set up that way. Since this location closes at 1:00 PM, I was not able to get assistance. Calling the truck share phone number resulted in a 3 hour wait before I could get Juan on the phone to explain the reservation was not set up as a mobile pick up. I changed my schedule to return to San Ramon to pick up in person, only to find out that location is closed on Wednesday. My overall experience and perception of U-haul at this point is extremely negative. I am very unlikely to rent from you again and have been telling everyone that will listen about how horrible your service is.Theodore F.
My location got changed on me (no one informed me that this was the location of pickup). The Pleasanton uhaul person who helped me apologized for the change. I had to drive to multiple uhauls before I found where my rental truck was. Uhaul please inform customers of location change.MARTA S.