Not open in the afternoon. The parking lot was atrocious with massive potholes filled with water and building was a dump
MARCIA M
Audio Concepts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ruston, LA 71270
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Checking in from previous customers have become an issue lately. I rent a lot of trucks and the ppl who check them in don’t record correct gas levels. This truck said 1/2 tank and we returned at 3/8, yet we only drove 14 miles, put $15 in gas in truck and was charged a $23.80 fuel charge. It just doesn’t add up
Thomas SI haven't got a nything about the pay for the rental for the service and the gas was right back like it was
Alonzo BThere was some confusion about them transferring my reservation to the Grambling location at first, but Andre was extremely helpful and patient. I had to change my plans a few times and he just rolled with the flow. I really appreciated all of his help.
BATES BThere was an employee who helped me load my car onto the tow dolly that I rented because I said I didn’t know how to do it and wasn’t comfortable doing it myself. I was not aware of any financial liability or even offered insurance protection. When I was leaving the gas station, I saw my car moving backwards and had to quickly jump out the U-Haul only to see my car off the dolly and reversing into a nearby parked pick up truck. I called for roadside assistance and when they arrived on the scene, they told me that the car was not tied down correctly and the gentleman gave me his name and number to verify. I filed a report with the local police and also filed for a claim through U-Haul’s insurance. The total damages came out to be roughly $4,000. I understand this is a business and you need to make profit, but if this situation isn’t corrected I can’t recommend U-Haul ever again and I’ve enjoyed their services for years.
KALVIN K