Good
Shawn A
Audio Concepts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ruston, LA 71270
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Disorganized. Yard full and difficult to pull into. Massive potholes and dips in yard. Staff nonexistent then when they showed up would not leave the seat of their truck. Curt and not helpful- got the job done eventually. This time was worse because the system was down but this is the third time I have used this yard and the issues are the same every time. My next rental and drop off I am going to schedule for Monroe just to avoid this location.
Joshua SThe representative at this drop-off location displayed very poor customer service. The interaction was unwelcoming from the moment we arrived, and they offered little to no guidance throughout the return process. We had to repeatedly ask questions ourselves just to confirm whether everything was complete and if we were free to leave. A simple explanation and a more courteous attitude would have made the experience much better. Unfortunately, this was not a positive customer service experience.
Nauman SVery helpful
Quintin WVery hrlpful
Wuintin W