There is no 15-foot truck onsite even though it is available, instead I got 20-ft truck.
Haeyeon Y
Audio Concepts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ruston, LA 71270
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Andre served up great customer service, again! I popped by to rent a Uhaul van from the lot that wasn't technically in service yet. Andre made the corporate call, got it approved and I was on the road to take care of moving duties. I value Andre's on-the-ball "can do" approach. Thanks!
OK OThe location was fine. I was charged for going 6 miles over. I should have had 150 miles instead of 68. This whole process was sad. U-haul had us going to one site that didn't have a truck for us. We were told that the truck was reserved in another town 40 miles away. In route, I finally got in touch with 1-800-go-uhaul and was redirected to the pick up location listed above. This gentleman told us that Uhaul had double booked the truck we requested. He was very helpful by getting us another truck that was much bigger than we needed. This resulted in having to purchase more straps to insure out load was secure. I had 4 men on payroll waiting while all of this took place. I will look for alternatives in the future.
SAM WGreat leadership in customer service. Great experience!!!
George SEven when dealing with System errors Staff has been kind and tried their best to get us going.
Frank R