It was absolutely terrible. I told myself not to ever use U-Haul again and here we are. The Pomona Park Location is absolutely terrible. They are incredibly rude. They also don’t log the odometer when truck are returned. Nor do they finish out the return process on time. I’m getting charge over $500 dollars for an 89 mile trip. 89 miles! I’m getting charged an extra 3 days of rental and 3 days of safe move fees. When I called to get it handled. They told be a field agent will be in contact with me in the next 72hrs!!!!!!! Yall are quick to charge people but not quick with refund. Trash company overall. Costumer service is great though. Should out to Ashley and Nicholas for helping with the odometer and over charge mix up.
URIAH S
Pomona Park Pizza And Subs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pomona Park, FL 32181
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly service
Lewis BThe location had signs up saying they were on vacation until September 16. No number for local assistance . I called the uhaul number first time. Lady told me to drop off keys and agreement in box then mark returned on app. I couldn't nark tortured because app needed picture of odometer I couldn't get due to dropping them off in box prematurely like I was told. The ne t lady on uhaul was great even though I gave her an earfull.
Merlin WLocation was very convenient. Rental agent was helpful and friendly.
Marie RGreat trailer, great service!
Kevin J