I was very unhappy with the service at this location. I had an appointment for 10 a m. to pick up the truck. The place of business was not even open despite having an appointment and the hours of operation on the location's sign stating the business opens at 10. I waited for almost an hour for anyone to even arrive. I did not even receive apology. I did appreciate the helpful people that I called at 1-800-U-HAUL. Based on this location, I would never rent a U-Haul again. Worst experience ever.
ERIN M
Elevated Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocala, FL 34472
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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More than half of the lights did not work on the trailer so it was very hard to see it at night
Mark DBusiness was not open I waited 40 minutes. Two rental customers were waiting we called the call center. The other customer was sent to another location and offered a $50 discount. I was told to just hook up to the trailer and go. Not showing in the paperwork was we had given two weeks notice but the trailer never arrived at the Leesburg location. So I had to drive 50 miles to deal with this location. Not happy
NEAL BThe fellow that I delt with was a great guy. He was friendly and took caution that the trailer i rented was hooked up securely.
David LI really needed a car hauler and was short on time to get one. I made a last minute reservation at this location. I was called almost immediately by Wayne who had just left the location. Wayne returned to the location and even fixed an issue with a cut wire on the car hauler. Wayne went above and beyond to help me. I would definitely recommend this location to anyone needing a UHaul.
KENNETH A