I made my appointment in one city and had to drive 38 miles round trip to get the vehicle. My appointment was not recognized at the alternative site. The Station manager was cordial but his skill level and customer service was below par. The AC was not working in the truck. When I asked did it work, the manager said he didn't know and kept reading his book. He never bothered to get out of his chair and assist
Moving Truck Rental in Pontotoc, MS at Citgo Service Station
Moving to or from Pontotoc, MS 38863? Get FREE truck rental rate quotes at Citgo Service Station.
Get FREE moving truck, pickup truck and cargo van rental quotes at Citgo Service Station
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Pontotoc, MS.
Cargo vans and pickup truck rentals in Pontotoc, MS
U-Haul cargo van rentals and pickup trucks in Pontotoc, MS are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Pontotoc, MS 38863. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
nothing....this place is the standard for customer service
This location was terrible. We had to wait a good 20 minutes just to get the dollies and furniture pads we needed....and there were NO other customers there!!! Never again will I use this facility.
The truck was dirty when I received it, they did have the proper dolly that I reserved, they had to redo my contract 4 times because they couldn't get it right, and I was never notified that my pick up location was moved to another town.
I had checked my trailer lights on a different trailer before renting this one and all lights had worked. The rented trailer had both tail lights but only the drivers side brake and blinker lights worked. Also did not have any accessories at this location. I had to travel to a auto parts store to purchase a light adapter and the correct ball size
Was great about taking the truck, even though they weren't expecting it since the place we rented from chose the wrong place.
My card was over charged. It was suppose to reflect around $84 per my receipt. However, U-Haul charged my card for over $104! I need that refunded immediately because I am unemployed and I can't afford any overdraft fees.
The gentleman was nice and polite, he place was dirty and cluttered. This is a very old building(1955) and I sure it could tell a story or two. Dealer was very dry and offered no help other than contesting the bill with them (uhaul) no number or contact person
Better customer service.
Find a different location and responsible party for the Pontotoc location.
I was over charged with a fee of $30.00 for fuel full up and also charged a $10.00 fuel replacement charge I want money money returned please asap I returned on a 1/4 tank of gas like I was told
Great folks to work with . All went well.
Check your local businesses not professional at all n don't upkeep the vehicles oil light stayed in n needed tires I put $65 in before drop off n they still too $100 of my card n kept $25 n my folder n didn't call n say I left the folder n the truck n had to go to ridgeland
Really old location but people were nice!
I have pulled trailer for years and own 2 20 feet box trailers. And now after pulling this 5x8 trailer I will be looking for one to buy. I pulled it from Pontotoc ms to McCombs ms and every bump or dip it was the worst noise I have every heard. Hoping the hutch is not damaged on wife's Arcadia. But on and good note consumer services was great on both ends. Thanks Jeff Cooper
Customer service is missing here..owner was not friendly at all..Whenever I rent from uhaul Im greeted and Thank and asked to return.. I got none of that here. Unpleasant experience will make me think twice when renting from here next time
Not have such a long hold time on phone calling for Customer Service.
Very easy drop off.
The WORST experience I've ever had with U-haul! First, my reservation was entered twice, which had to be corrected. Then my reservation was changed the night before pick-up to this Pontotoc location. When I arrived two men were sitting in the NASTY location filling the small area with cigarette smoke. My friend and I had to keep walking out just to breathe. He couldn't figure out how to get the paperwork to print so I had to use my phone to screen shot my contract off his computer. He NEVER went over anything pertaining to the truck including the standard inspection. He never even asked for ID even after I asked him if he needed it. He just gave me the keys and said ok, you are good to go. As soon as I got in the truck I went back to ask about a unit with cruise, given the length of my trip (which was 1500 miles). He basicallly laughed at me and said that's as good as it gets. I left the location anxious to just get away from it and didn't even notice the condition of the truck until I stopped to have it loaded. It was covered with red mud and the inside and back was unbelievably dirty. The steering wheel was caked in mechanic oil, it had layers of dust and dirt everywhere! I had to take strong cleaner to the steering wheel and seats just to keep our hands from turning black every time we touched the steering wheel or seats. There was soda stuck to all the doors, cup holders seats and floors. I had to sweep the inside out just to get the red mud to a minimum. The cloth I was using to clean became thick with dirt and oil, turning it completely black. The truck over all was very old, rough riding, and the power steering was horrible - not to mention the wiper blades! I truly can't even describe all the negatives associated with this rental. When I turned it in 3 days early, with less than expected miles, and more gas in the tank than when I started, I was advised I would be CHARGED a service fee due to the truck NOT being clean. ??????. Even though it was most certainly cleaner than when it had been issued, I was being told I would be charged a service fee! I couldn't believe it!!! After refusing to pay such a fee given the overall condition and experience, he gave me a broom to sweep out the minor dirt we failed to remove. I can honestly say if U-haul ever makes me have another experience like this one it will be my last time to rent from them!
Location was fine, online and telephone rental via your national service was horrific. Nothing was actually reserved as I asked. Had I not called via a friend at a location and checked I'd have had no truck. U-Haul online and U-Haul telephone reservations DO NOT WORK!
The owner told me if I wasn't there by 1pm that he was leaving, and I couldn't get the trailer. The station is a total dump. Both the owner and his employee were smoking in the station and the fumes were horrible. My clothes still reek of smoke. Owner didn't have internet service and couldn't pull up the reservation. This location is a disaster and should be closed. You list a cliff gookin drive location in tupelo MS; it doesn't even carry U Haul; this needs to be removed from your web site; it is misleading.
This place is filthy and the attendant unfriendly. The gas available for purchase was $2.76 per gallon...full service the attendant pointed out. I drove to a different fade station and paid $2.02 per gallon. This guy this ripping off the public.
When picking/dropping off equipment, the worker was very rude. I will not be renting a uhaul from Ponotoc,MS again. Tupelo, MS is where I live so I had to drive all the way to Ponotoc to pick up the uhaul which was a BIG inconvenience! Then I couldn't drop off the uhual in Tupelo, MS ! I ended up spending basically $200 for 19.95 rental plus 99 cents a mile ..which the place was about 40 miles from where I was moving not to mention I had to drop it back off ! I was just really disgusted with the experience & I will not be recommending anyone here nor will I be renting again! I'm so dissatisfied & disappointed!
I was told my 2008 challenger would be too wide for the trailer. Once i got home i found i had 1 inch clearance in the front and 3/4 inch clearance in the back. Saving me from having to put a narrower spare on the car to move it.