The gas gauge was on E when we got it and we returned it on E, so we we charged 30.00$ since they said they had to put gas in it. And we were charged an extra fee since we they said we went over the projected 30 miles.
DIANA S
Fleet Three Eighty Five Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Arthur, TX 77642
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Friendly staff. The vehicle was clean but the smell of Marijuana stayed in the vehicle for the whole trip. We did get lysol spray from the company before leaving but the smell lingered.
VICKY Hvery good, it is my 2nd time moving our belonging with U-Haul
pecolia FProper check in and out of vehicle, don’t charge a customer for miles they did not drive. How was my round trip 40 miles but you claim I drove 60+ miles. Make it make sense and don’t steal from the community, horrible business practice. Answer the phone, change the voicemail greeting to a professional greeting not “hey I didn’t answer” insane
ERIK FDidn't explain the contract very well at all. Had ghetto music blaring the whole time. Didn't have change for the cash I had. Didn't tell me they wouldn't be there the next day. Caused stress from being unprofessional.
JOSHUA T