I feel like the gas upcharge was unfair. I was told it was about half full when we picked it up, and we left it half full. I did not understand your fuel gage thing on my emails as I have never rented from you before. There was no real communication over the phone about this either. This should definitely be stressed to everyone over the phone when you order the trucks. I feel like your prices are insane as well, but unfortunately, we are at your mercy. I would like to be reimbursed for the $30 change over the gas as I was unaware of this, and this was not properly explained over the 3 phone calls that l had with different representatives. Thank you for your consideration in this matter. Mechele Good
Michelle G
Holiday Inn Port Clinton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Clinton, OH 43452
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Was not clear that the key drop off was in the hotel.
Gerald LWorking with John through the Holiday Inn Port Clinton location was super easy for my drop-off. I also use this site for a same-day / local move with no issues.
JERRY SVery convenient for our local move. We will use again, as needed. Great to move furniture when you don’t own your own truck!
JERRY SPickup was smooth. People at the pickup site and on the phone were professional and friendly. A very good experience.
Don L