No dolly that was ordered with zero communication from the location that it was unavailable. Original truck was in disrepair with bad brakes and a bad axel. Had to go to a second location to get both the dolly that was Non Negotiable and a functioning yet smaller truck. Costing me time, money and additional moving time. Worst experience I have ever had. Was promised credits to my account due to the insane amount of problems and was charged not just full price, but also the mileage to the second location to get a truck that actually works.
Amanda C
Solo Storage Howard St
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Huron, MI 48060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had to rent a trailer form this site bc at the first Uhaul location, the trailers the safety hooks were not compatible with the hitch I was using (too small). Given that I gave make year and model of the car I was using to pull the trailer, it should have been flagged immediately that my car was not compatible with the trailer available at the Uhaul location. We figured it out after I hooked up and was asked to put the trailer back before getting a different one at a different location. This wasted an hour of my time and my logistics setup for people to help me move. I was left with no help and in the future no help. I'm not happy about my experience. The trailer was also blanketed with snow and ice.
MATTHEW A"Lisa" - at the Solo Storage 2701 Howard St., Port Huron was especially personable, thoughtful and informative, to make my storage experience less stressful. Great staff member.
PETER RGreat experience would highly recommend
Sue HWe have been using your tucks to pick up deliveries of food for our food pantry. After almost 5 years I would think your company could give us a discount or a donation of the vehicle we us. We are a nonprofit organization and are feeding close to 300 people a month. when I have tried to contact you I get no response.
DAVID P