Horrible experience from start to finish. By far the worse uhaul anywhereGUADALUPE G.
Moving Truck Rental in Port Neches, TX at Central Maxi Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Port Neches, TX 77651
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Open hours to 8 a.m. The return after hours was easy and convenient.MYRNA R.
I dropped the trailer off at 4:14 Saturday, saving a whole day's rental. But because the drop off app was not working and the location did not have an answering machine I was still charged for a day!Tyler A.
The girl working was friendly and knowledgeable and excellent customer serviceKaren K.
Perfect place to get a Uhaul. Was given super service and was very helpful. Will be back.JOHNNY O.
Truck needed maintenance. All the lights, check engine, brakes, abs, ect and gages would come on and go off while driving.Joel W.
Owner was not very friendly and did not offer to help hitch the trailer. He did come out and helped connect safety chains.Marc S.
Nope ðŸ™‚ramona C.
truck was filthy, tire was flat, rear view window on drivers side folded all the way towards the door to where I could see my self and wouldn't stay unless I was going 50 mph or below. interior and back light were out and I didn't notice until dark when I was on I10 at dark. It just seemed like no one checked the well being of the vehicle and with COVID 19 moving rapidly for you not to at least clean the truck is a huge deal. let alone the tire, mirror and lights . It was just an awful overall experience and with calling road side assistance multiple times the inconveniences set me back a whole DAY!!!! and luckily the field manager and road side assistance helped a lot. but this was just a terrible experienceDariante E.
Nothing I Believe Everything Was Greatâ£ï¸Leticia K.
Stop changing peoples pick up location and time at the last minute. Then i was charged $20 for after hours when the first place I was picking up from stayed open till 5!! I've rented 2 trucks in the past month and this will be my last because of 3 different changes. Next time I'll rent from someone else.Tyra B.
The people were nice. I didn't get the truck I reserved, 20' i had to take a 26' truck. But the truck was already dirty inside cab and cargo area. Had reserved a appliance dolly, but was not available, had to use a standard dolly. Was told by customer service i would not be charged any mileage but was anyway.Gary B.
Place sucks and their customer service is for the dogs.Patsy S.
EXCELLENT CUSTOMER SERVICE AT THIS LOCATION. DO NOT GO ANYWHERE ELSE IN PORT NECHES, TX FOR U-HAUL.Christina W.
The price for this auto transport more than doubled since i rented approx 45 days ago same equipment.... As a frequent and long time customer not pleased with the increase and may be forced to seek alternativesLESLIE S.
Not a thing. Lady helping me was great!Mike S.
I got charged a cleaning fee when i turned it in it was windy and a couple of leaves might have fallen in so i was charged 15 dollars id like to know how the leaves from wind maybe 10 tiny leaves max in trailer constitutes 15 dollar cleaning fee? All i moved were doors in an installer for lowes.josue L.
Very professional crewMiseal C.
I am new to Uhaul, but based upon my experience renting other vehicles it seems odd that when turning rentals in this location expects the customer to unhitch trailers themselves, drag it yourself to where they sit on display, then park the truck backwards in line with the rest of their fleet. Maybe rental car experiences have given me unrealistic customer service expectations, but the dedicated Uhaul location I picked the equipment up from was much more helpful. The older man here seemed uninterested in getting up from his chair. Eventually the young lady did come out to direct and assist, and the younger man I spoke with days earlier was friendly and offered good information.Christopher D.
Young lady at this location very professional, she would have handled unhooking my trailer by herself if I wouldn't have been there. Excellent employee.Wayne M.
This location didn't go look for the trailer I dropped off over the weekend. After I called and reassured them it was there. Very lazy and unprofessional.Blake R.
Great service, easy in and outjoe D.
I was picking up the 20 ft truck early so they were supposed to leave the key in the lockbox and I even went the day before to verify everything and yet I get there at 7:30 am and they failed to leave the key in the lockbox. I was dropped off and had to wait and hour and a half until 9 am when the store opened. I had people meeting me 30 minutes away to help load the truck and I was late.Kathy W.