I went to the address at 7137 Hwy 1 in Port St. Lucie. No one warned me that there is no ‘store’ there. No signs. When I called I was informed that this is a satellite location with no personnel. No one for paperwork. No signs for where trailers were. I called and was told I was on my own. Go around back of building and hook up the trailer but be sure to call us before you leave or you will be viewed as stealing the trailer. I have never had such poor service from Uhaul as all other locations at least helped me or at least checked things out. Nowhere in my confirmation was ANY of this process spelled out. Needless to say it was a learning experience and part of that was not to use Uhaul in the future and I will tell everyone I know about it.
ARTHUR B
Rio Mar Port St Lucie
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34952
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Customer Reviews
- 3.0 Average Customer Rating
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Dirty smelled truck
Julie FHave equipment where it easily found
Lawrence MThe intake was all done remotely. I didn't meet with anyone at the drop off yard but the representative I spoke with during the drop off was professional and courteous.
THOMAS BNo customer service in this location give appointment pick up for 9:00 a.m. they do everything over the phone and even then they are late
JUAN C